Strategic Staffing Solutions
Application L2 Support Engineer
Strategic Staffing Solutions, Charlotte, North Carolina, United States, 28245
Job Title:
Application L2 Support Engineer - Hiring FAST! Location:
Charlotte, NC | Summit, NJ | Irving, TX | Minneapolis, MN | Des Moines, IAPay Rate:
W2 Rates Only
-
NO C2CSetting:
Hybrid Required
(Remote is NOT an Option)Duration:
12+ months.
***WE DO VISA TRANSFERS***
Required Qualifications:4-5 years experience in Enterprise Tools like BigPanda, Netcool, Splunk,AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now.Strong experience and interest in Operational support - Monitoring, Alert resolution, Incident resolution, Root Cause Analysis.L2 role is operational across 300 CTO Tools focused on RCA, preventive actions, proactive fixes, Technical vendor coordination for Vendor tools.Working knowledge of Splunk, AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service NowAbility to automate simple tasks using Python, Shell scriptsExperience in .net technologies, Windows, Linux, Oracle, Autosys, Mulesoft, Open shift a plusMust work well under pressureAbility to manage multiple prioritiesCandidate must have excellent written and verbal communications skills.Ability to communicate effectively across all levelsAble to work independently or as a part of the teamExperienced using myCTO, Remedy, Splunk, Microsoft (Excel, Project, Visio), ITIL processes.Ability to work effectively in high pressure situations, on an ongoing basis, maintaining attention to detail.Diverse experience in working in complex, global, enterprise scale environments.Prior Technical Generalist / Major Incident Manager experienceAbility to work effectively as a member of a team and independently3+ years' experience working in complex, global, enterprise scale environments3+ years' experience with application/network, or relevant customer service skills3+ years' experience with Microsoft Office SuiteResponsibilities:
Duties include ensuring all necessary teams are engaged and focused on their tasks.Must be flexible, have foresight to see the need to change priorities, escalate accordingly and able to understand and communicate across diverse technical platforms.Flexible enough to work for extended hours and/or weekends as needed to handle high priority issues, production recoveries and provide support to monthly Integrated/Infrastructure releases. .
Job ID:
JOB-239006Publish Date:
14 Nov 2024
Application L2 Support Engineer - Hiring FAST! Location:
Charlotte, NC | Summit, NJ | Irving, TX | Minneapolis, MN | Des Moines, IAPay Rate:
W2 Rates Only
-
NO C2CSetting:
Hybrid Required
(Remote is NOT an Option)Duration:
12+ months.
***WE DO VISA TRANSFERS***
Required Qualifications:4-5 years experience in Enterprise Tools like BigPanda, Netcool, Splunk,AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now.Strong experience and interest in Operational support - Monitoring, Alert resolution, Incident resolution, Root Cause Analysis.L2 role is operational across 300 CTO Tools focused on RCA, preventive actions, proactive fixes, Technical vendor coordination for Vendor tools.Working knowledge of Splunk, AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service NowAbility to automate simple tasks using Python, Shell scriptsExperience in .net technologies, Windows, Linux, Oracle, Autosys, Mulesoft, Open shift a plusMust work well under pressureAbility to manage multiple prioritiesCandidate must have excellent written and verbal communications skills.Ability to communicate effectively across all levelsAble to work independently or as a part of the teamExperienced using myCTO, Remedy, Splunk, Microsoft (Excel, Project, Visio), ITIL processes.Ability to work effectively in high pressure situations, on an ongoing basis, maintaining attention to detail.Diverse experience in working in complex, global, enterprise scale environments.Prior Technical Generalist / Major Incident Manager experienceAbility to work effectively as a member of a team and independently3+ years' experience working in complex, global, enterprise scale environments3+ years' experience with application/network, or relevant customer service skills3+ years' experience with Microsoft Office SuiteResponsibilities:
Duties include ensuring all necessary teams are engaged and focused on their tasks.Must be flexible, have foresight to see the need to change priorities, escalate accordingly and able to understand and communicate across diverse technical platforms.Flexible enough to work for extended hours and/or weekends as needed to handle high priority issues, production recoveries and provide support to monthly Integrated/Infrastructure releases. .
Job ID:
JOB-239006Publish Date:
14 Nov 2024