Asbury Automotive
Guest-Centric Sales Trainer
Asbury Automotive, Indianapolis, Indiana, us, 46262
About Asbury
Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the
Most Guest Centric Automotive Retailer.
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Asbury Automotive Group Guest-Centric Sales Trainer
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.
The Guest-Focused Sales Trainer drives dealership excellence through tailored training activities focusing on the Guest Experience. The Guest-Focused Sales Trainer works with an assigned group of Asbury dealerships to create and demonstrate all training materials in live simulation sessions while promoting a guest-centric culture led by a consultative selling approach.
Duties/ResponsibilitiesDesigns, organizes, and facilitates Guest Focused Sales training for the dealership's guest-facing team membersAssesses the impact of the Guest Focused Sales training by tracking an essential set of metricsPartners with the store management and identifies opportunities for improvements to the Guest Focused sales processCultivates a friendly learning environment, promotes classroom interaction and activity, and addresses challenges that may ariseDocuments sales success stories and misses to strengthen the Guest Focused Sales training curriculum.Maintains knowledge of Asbury technology and best practices related to Guest Focused sales processesClearly communicates and promotes Asbury's Mission, Vision, expectations, policies, and compliance.Tracks record of success in planning and facilitates sales-specific training to diverse audiences.Performs other related duties to benefit the mission/vision of the organizationEducation & Experience
Automotive sales experience (minimum 1-3 years)Experience in a formal Training and Development role preferredBachelor's degree with related work experience in retail, hospitality or service industries preferredMust have solid analytical, organizational, and program design skillsMust have exceptional interpersonal communication, project management, and problem-solving skillsMust have the ability to work under pressure and maintain a professional demeanorMust have a track record of impeccable customer service reviewsMust have advanced computer skills with Microsoft Office products and DMS softwareMust be detail-oriented and organized to work in a fast-paced environmentPay and Recognition:
Weekly payPaid holidays & paid time offPaid trainingStock Awards(select management and front-line team members eligible!)Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 8 weeks of paid pregnancy leave (disability leave)Health savingsFlex spending accounts (tax-free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchLearning, Tuition Assistance, and Career Development:
Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunitiesAdditional advantages:
Student loan relief resourcesEmployee assistance programEmployee discounts on vehicle purchases, parts, and service repairsScholarship awardsOpportunities to join our community service initiativesAggressive Employee referral program with bonus opportunitiesINDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Other details
Job Family F and IPay Type Salary
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Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the
Most Guest Centric Automotive Retailer.
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Asbury Automotive Group Guest-Centric Sales Trainer
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.
The Guest-Focused Sales Trainer drives dealership excellence through tailored training activities focusing on the Guest Experience. The Guest-Focused Sales Trainer works with an assigned group of Asbury dealerships to create and demonstrate all training materials in live simulation sessions while promoting a guest-centric culture led by a consultative selling approach.
Duties/ResponsibilitiesDesigns, organizes, and facilitates Guest Focused Sales training for the dealership's guest-facing team membersAssesses the impact of the Guest Focused Sales training by tracking an essential set of metricsPartners with the store management and identifies opportunities for improvements to the Guest Focused sales processCultivates a friendly learning environment, promotes classroom interaction and activity, and addresses challenges that may ariseDocuments sales success stories and misses to strengthen the Guest Focused Sales training curriculum.Maintains knowledge of Asbury technology and best practices related to Guest Focused sales processesClearly communicates and promotes Asbury's Mission, Vision, expectations, policies, and compliance.Tracks record of success in planning and facilitates sales-specific training to diverse audiences.Performs other related duties to benefit the mission/vision of the organizationEducation & Experience
Automotive sales experience (minimum 1-3 years)Experience in a formal Training and Development role preferredBachelor's degree with related work experience in retail, hospitality or service industries preferredMust have solid analytical, organizational, and program design skillsMust have exceptional interpersonal communication, project management, and problem-solving skillsMust have the ability to work under pressure and maintain a professional demeanorMust have a track record of impeccable customer service reviewsMust have advanced computer skills with Microsoft Office products and DMS softwareMust be detail-oriented and organized to work in a fast-paced environmentPay and Recognition:
Weekly payPaid holidays & paid time offPaid trainingStock Awards(select management and front-line team members eligible!)Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 8 weeks of paid pregnancy leave (disability leave)Health savingsFlex spending accounts (tax-free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchLearning, Tuition Assistance, and Career Development:
Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunitiesAdditional advantages:
Student loan relief resourcesEmployee assistance programEmployee discounts on vehicle purchases, parts, and service repairsScholarship awardsOpportunities to join our community service initiativesAggressive Employee referral program with bonus opportunitiesINDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Other details
Job Family F and IPay Type Salary
Apply Now