Logo
A.C.Coy Company

Systems Administrator- Onsite, Pittsburgh, PA

A.C.Coy Company, Pittsburgh, Pennsylvania, us, 15289


OverviewLocation: Onsite

Job Type: Permanent/Full Time

Work Authorization: No sponsorship

The A.C.Coy Company has an immediate need for a Systems Administrator.

Responsibilities

Provide administration and deployment support for all Microsoft services

Assist and collaborate with planning, designing, and implementing on-premises and cloud-based backup services

Monitor and maintain client backups, ensuring compliance with internal documentation standards

Deploy and align managed services to ensure consistent delivery

Conduct client and service onboarding and offboarding following standard processes

Create, import, and maintain detailed documentation for Helpdesk technicians

Develop documentation outlining best practices for deployment and alignment

Remote and On-site deployment, support, and troubleshooting of server components, such as:

Dell/HP physical Servers

Solo and clustered Hypervisors and Hyperconverged infrastructure.

Windows Server, including Active Directory and Group Policies, File and Print Services, SQL, Exchange, RDS

Ensures OS and third-party patching is maintained

Advanced troubleshooting of incidents regarding Line of Business Applications following the documented procedures or escalating to the vendor where applicable

Cloud Services, including Office 365, Azure AD, Azure Cloud computing, G-Suite, Barracuda Email Security, and alternate email filtering

Work with Network Administrators to implement solutions with NPS, such as VPN, RDS, NAC, and RDS

QualificationsEducation: Bachelor’s degree in computer science, Information Systems, or equivalent work experience

3+ years of experience in IT service management, administration, or support, preferably in a Managed Services Provider environment

Microsoft 365 Certified: Endpoint Administrator Associate certification

Proficiency in Office 365 deployment and administration

Hands-on experience with Entra ID/Intune deployment and administration

Strong endpoint management skills

Expertise in Windows Server administration

Familiarity with hypervisors like Hyper-V, Scale (KVM), and VMware

Ability to quickly learn and adapt to new technologies

Preferred Skills

Basic PowerShell scripting experience

Familiarity with the ConnectWise product stack

Experience in supporting Exchange 2016 or newer server versions