Quality Control Manager

About Momentive Technologies Momentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety of high-growth end markets, including the silicon and compound semiconductor industries, electronics, and aerospace components. These solutions enable the production of logic and memory chips, power control devices and multiple systems for electric vehicles, integrated circuits, power control devices, data servers, and aerospace applications. Recognized for the purity, performance, consistency and stability of its products, Momentive Technologies has been delivering innovative solutions for over 130 years and continues to impact emerging trends like electrification, digitalization, renewable energy and artificial intelligence. The Company, headquartered in Strongsville, Ohio, has operations across the globe and serves customers in more than 30 countries. For more information, visitwww.momentivetech.com. Quality Control Manager The Quality Control Manager is responsible for the development, maintenance, improvement, and deployment of Quality Management Systems. The Quality Control Manager promotes improvement initiatives and needs to frequently interface with other Momentive functional roles. This role is also responsible for maintaining Quality Certification (ISO 9001:2008/2015) and AS 9001 for the site. Job Responsibilities: Quality Assurance: Coordinate and oversee customer response program related to product quality, specifications and related services. Drive Product Quality through manufacturing capability improvement programs and ensure quality meets our customer needs Maintain and promote Quality Assurance procedures for approval of raw materials, including inspection, testing, and vendor approval Maintain an effective corrective action process for quality systems findings, vendor non-conformances, and other internally recognized issues. Plan, direct and perform internal quality audits to ensure the effectiveness of the QMS. Create, update and review Process Interaction Maps, Control Plans and FMEAs for internal processes and supplier activities Ensure that a thorough quality planning process is followed for new product and new material introductions. Serve as the subject matter expert and resource person regarding the published Quality Standards and Systems Procedures Sustain and promote the 5S environment in the quality laboratory and across the plant site. Partner with plant leadership team to understand supplier quality vulnerabilities. Responsibilities to maintaining AS 9001 and ISO 9001 certifications Conduct supplier audits to ensure effectiveness of their QMS and verify corrective actions from Supplier Corrective Action Reports Leadership: Set tactical and strategic direction for the Quality Department Actively participate on the Site Leadership Team, providing unbiased feedback and direction for the site Evaluate departmental and site Key Performance Indicators (metrics) for performance measurement and continuous improvement Partner with operating associates and other functional groups in order to identify opportunities and develop and implement standard operating procedures improving team function Identify and lead site continuous improvement and culture shaping programs. Test Methods & Equipment - Ensure continuous improvement of analytical methods and the removal of obsolete methods and specifications Manage personnel for instrument calibration and maintenance records for all test equipment and train operating technicians in the use of testing equipment Ensure complete and accurate recording and reporting of all QA/QC related information, including test methods, instrument calibrations, customer charting, raw materials and finished goods Customer and Vendor