Compliance Manager

Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION Support the Risk and Compliance Management Department through providing guidelines, maintaining policy, and managing compliance management system activities. Responsible for planning, organizing, understanding and explaining regulations and policies, governing practices and procedures. Identify and analyze compliance gaps and issues and implement necessary changes. NORMAL DAY-TO-DAY WORK Keeps abreast of, monitors and analyzes developing trends and changes in regulatory compliance laws, rules and regulations and oversee the determination of operational impacts and ensure the development of implementation plans from impacted business units. Oversee and manage delegated programs within the compliance function to include but not limited to; deceased member accounts, Power of Attorney, Trust accounts, and member complaints. Assist with additional projects required by business and where regulatory compliance input is needed. Support enterprise projects including significant operational changes, system updates, or product related communications. Manage, educate, and develop direct report on related compliance program questions as needed. Develop and implement an internal controls program that ensures the safeguarding of Credit Union assets and follows regulatory compliance policy and procedures. Drive the ongoing buildout of a strategic and robust 2LOD compliance monitoring program, including collecting, reviewing, and analyzing relevant 1LOD process and procedures to identify potential areas of compliance vulnerabilities. Drive oversight and operations of compliance related risk assessment and support business functions with questions as needed. Work with management to develop new programs as warranted as well as maintaining all compliance related policies and procedures, including timeliness of review cycle, track changes, and identify compliance gaps or deficiencies. Instrumental in developing and managing relationships with business units at all levels and playing a lead role in embedding a good compliance culture. Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. Minimum of 7 - 9 years' of relevant experience in branch operations, member relations or compliance within a financial institution. Excellent analytical ability and ability to conduct thorough research, interpret and understand laws and regulations and provide workable recommendations and solutions to problems. Well-organized, efficient, detail-oriented self-starter, able to work independently. Ability to handle simultaneously multiple tasks and changing priorities in a fast-paced environment. The ability to work with all levels of management, staff and members Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer). Travel required on occasion. Knowledge of account management systems and deceased account procedures Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Discretion in handling sensitive and confidential information. NAFCU Certified Compliance Officer or industry equivalent designation or willing to obtain within two years of hire. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 careers@civicfcu.org PI255025656