Digital Specialist - Audio Visual, Event Technology, Streaming/Hybrid technology

DIGITAL SPECIALISTCompany Overview:Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meetings and events all have the same common denominator: dedicated, determined people working behind the scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.Job Summary:The Digital Specialist is an event AV production role that focuses on computer-based and cloud-based workflows and is adept in managing various Event Tech platforms. Onsite, this role is responsible for the successful setup, operation, and strike of one or more digital solutions for an assigned job/project. These solutions can include streaming, capture, video conferencing, audience response systems, presentation management, digital signage, and other computer-driven technologies. Offsite, this role operates a virtual event control room for a variety of online events. They will often launch an event, welcome the speakers, manage shared content, cue talent, manage chat/Q&A, and then finally close the event; all while paying attention to audio/video quality across a diverse set of remote speakers. The Digital Specialist will often be called upon to configure and QC cloud-based event technology platforms ahead of an event.Essential Functions:Meet with the Production Manager to better understand expectations for the assigned service/role.Prepare for each event by reviewing any run-of-show related materials, or any provided content.Assist with load-in/load-out as needed/requested.Setup and properly configure the equipment for the assigned service.Operate equipment for the assigned service during the event.Assist in configuring and testing any required software ahead of the event.Operate a virtual event studio/control room to spec for an assigned event.Travel to the job site (if required) that could be local, national, or international.Perform other duties as assigned.Education & Experience:High School Diploma or equivalent.Minimum of one (1) year experience working in the event industry, theatrical or show production environment.Strong working knowledge of AV production.Strong working knowledge of video streaming and online video platforms.Required Skills & Knowledge:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.Ability to quickly understand and manipulate various event tech platforms.Advanced understanding of digital signal flow.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Demonstrated proficiency in Microsoft Excel, and both PC and Mac operating systems.Base knowledge in general AV production specialties for live events: Audio, Video, Graphics, and Digital.Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

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