Traveling Recertification Specialist

OverviewThe Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.The Traveling Recertification Specialist (TRS), under the direction of the Director, Internal Auditing, travels to assigned multifamily communities for the purpose of requalifying existing residents for continued occupancy and, in some circumstances, qualifying applicants for initial occupancy. Occasionally, a combination of on-site and remote work may be engaged. The TRS is granted decision-making authority to enforce best practices and make resident qualification determinations independent of any other position. The TRS shall, from time-to-time, be asked to assist with internal audits of communities within MMA’s portfolio and/or reviewing files at communities within the portfolio for other purposes.This responsibility requires organization and great attention to detail. The TRS may, on a daily basis, conduct interviews, process paperwork, interact with various compliance teammates, other Michael’s teammates, residents and agency specialists. The Traveling Recertification Specialist must be able to track and monitor multiple tasks, all within specific time constraints.ResponsibilitiesTravel to selected communities, portfolio-wide, as directed.Interact with other field-based teammates in accordance with Michaels’ mission statement and core values.Conduct applicant interviews and determine eligibility.Coordinate on-site data collections and processing of resident information.Schedule resident recertification interviews.Ensure proper calculation of income, assets, rent levels, etc. and the completion of the (re)certification.Coordinate apartment inspections for recertifications (in tandem with the Rental Manager).Maintain resident files in accordance with company policy & regulatory agency policy.Perform any and all other duties as requested or assigned.QualificationsRequired Experience:Three or more years’ experience with affordable multifamily housing management.LIHTC, COS, USDA-RD & other industry program certifications essential.LIHTC, Section 8, USDA-RD and other housing experience essential.Required Education/Training:High School Diploma or equivalent required.Two or more years of college preferred.After hiring, will be required to complete any additional program training/testing as mandated.Required Skills and Abilities:Valid Driver’s License and acceptable driving record required. Must provide own transportation when needed.Must be able to travel regularly. Remote assignments and related travel may constitute 95%+ of the working hours for this position.Must be able to multi-task with specific time constraints.Experience with RealPage, YARDI, ResMan and/or other industry-related software essential.Excellent organizational skills and attention to detail.Professional appearance and ability to resolve conflicts in a professional manner.Working Conditions:Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-storey facility (includes climbing stairs). Evening and weekend work and travel may be required.Salary Range Information:The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Rewards & Benefits:We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more.Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.Come join our team. You’re going to love it here!Salary Range:$68,640 - $70,000 Annual Salary

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