Checkly Inc.
Junior Software Developer in Support (remote)
Checkly Inc., Boston, New York, United States,
(Fully remote, async-first, DevOps SaaS, 40h/week, time zones:
UTC-3 and UTC-4 )Join
Checkly , the company behind Monitoring as Code (MaC), as a Junior Software Developer in Support. We’re a remote-first startup on a mission to enable developers to detect and resolve issues 10x faster through code-driven synthetic monitoring. In other words, Checkly lets you know if something is wrong with your production website or API even before your end-users know. We’re a group of (mostly) engineers who love to ship quality stuff fast using the best tech for the job.We care about building a team where people of all backgrounds are encouraged to do their best work. To achieve this we built a
flexible, remote-first and async-first
startup environment with
inclusive benefits .What you'll do
We're looking for a Junior Software Developer in Support to help developers who rely on Checkly to ensure the stability of their web apps and APIs for their end-users. You will be responsible for addressing our end-users' complex problems. In detail you will:Advise customers how to solve complex technical challenges, diving deep into codeBe the first point of contact for customer requestsInvestigate and reproduce issuesWork closely with the product and engineering teams to solve customer problems and look for ways to improve ChecklyContribute to and shape support processes going forwardWhat you should have
You will often speak with developers who need assistance understanding if their applications work well and if not, what caused the issue. This requires a deep technical background and a strong motivation to help and learn.Initial work experience in a technical role e.g. developerStrong technical skills that allow you to read, write and debug code (Javascript/Node.js preferred)Familiarity with web technologies (HTTP, REST, Chrome DevTools)Basic understanding of SDLC, CI/CD practices, source control (git)Empathy: you enjoy working with customers and solving their problemsExcellent written English skillsAbility to be autonomous and self-motivated in a remote work environmentAttention to detail: Please type “RACCOON” in the cover letter section of your applicationWhat we offer
Transparent salary because your salary shouldn't be dictated by how good a negotiator you areBecome part of a fast-growing, international, and remote team where you can have a real impactRemote-first , flexible work hours, async-first and transparent cultureUse the latest technologies and innovate with us: we are THE Monitoring-as-Code companyStock options27 days of paid vacation + your local public holidaysPaid sick leave & up to 14 weeks of paid parental leave$1,000 learning & visiting budgetCo-working budget or home office setupBi-annual company retreatsEmployment & contractor optionsWhat we pay
For this Junior Software Developer in Support role, the range is:USD 42.8k - 47.5k for someone in a similar cost of market as Argentina, Brazil etcUSD 47.5k - 52.8k for someone in a similar cost of market as CanadaUSD 57k - 63k for someone in the USUSD 71k - 79k for someone in US Tier 1 locations (Austin, Boston, LA, NY, SF, Seattle, Washington)Apply
If this sounds interesting, please apply! If you're not sure you're the right fit, apply anyway and let us know what you bring to the table. We'd love to hear from you!We're all about being transparent and setting clear expectations. That's why we've put together our
hiring playbook . There you'll find a sneak peek of who we are and what you can expect in our hiring process.
#J-18808-Ljbffr
UTC-3 and UTC-4 )Join
Checkly , the company behind Monitoring as Code (MaC), as a Junior Software Developer in Support. We’re a remote-first startup on a mission to enable developers to detect and resolve issues 10x faster through code-driven synthetic monitoring. In other words, Checkly lets you know if something is wrong with your production website or API even before your end-users know. We’re a group of (mostly) engineers who love to ship quality stuff fast using the best tech for the job.We care about building a team where people of all backgrounds are encouraged to do their best work. To achieve this we built a
flexible, remote-first and async-first
startup environment with
inclusive benefits .What you'll do
We're looking for a Junior Software Developer in Support to help developers who rely on Checkly to ensure the stability of their web apps and APIs for their end-users. You will be responsible for addressing our end-users' complex problems. In detail you will:Advise customers how to solve complex technical challenges, diving deep into codeBe the first point of contact for customer requestsInvestigate and reproduce issuesWork closely with the product and engineering teams to solve customer problems and look for ways to improve ChecklyContribute to and shape support processes going forwardWhat you should have
You will often speak with developers who need assistance understanding if their applications work well and if not, what caused the issue. This requires a deep technical background and a strong motivation to help and learn.Initial work experience in a technical role e.g. developerStrong technical skills that allow you to read, write and debug code (Javascript/Node.js preferred)Familiarity with web technologies (HTTP, REST, Chrome DevTools)Basic understanding of SDLC, CI/CD practices, source control (git)Empathy: you enjoy working with customers and solving their problemsExcellent written English skillsAbility to be autonomous and self-motivated in a remote work environmentAttention to detail: Please type “RACCOON” in the cover letter section of your applicationWhat we offer
Transparent salary because your salary shouldn't be dictated by how good a negotiator you areBecome part of a fast-growing, international, and remote team where you can have a real impactRemote-first , flexible work hours, async-first and transparent cultureUse the latest technologies and innovate with us: we are THE Monitoring-as-Code companyStock options27 days of paid vacation + your local public holidaysPaid sick leave & up to 14 weeks of paid parental leave$1,000 learning & visiting budgetCo-working budget or home office setupBi-annual company retreatsEmployment & contractor optionsWhat we pay
For this Junior Software Developer in Support role, the range is:USD 42.8k - 47.5k for someone in a similar cost of market as Argentina, Brazil etcUSD 47.5k - 52.8k for someone in a similar cost of market as CanadaUSD 57k - 63k for someone in the USUSD 71k - 79k for someone in US Tier 1 locations (Austin, Boston, LA, NY, SF, Seattle, Washington)Apply
If this sounds interesting, please apply! If you're not sure you're the right fit, apply anyway and let us know what you bring to the table. We'd love to hear from you!We're all about being transparent and setting clear expectations. That's why we've put together our
hiring playbook . There you'll find a sneak peek of who we are and what you can expect in our hiring process.
#J-18808-Ljbffr