SP+
Roadside Assistance Vehicle Operator
SP+, Austin, Texas, us, 78716
Roadside Assistance Vehicle Operator
Requisition ID
2024-49022
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location
US-TX-AUSTIN
Location Name
05828 - (R) TX DOT
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2
12719 BURNET RD
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City
AUSTIN
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province
TX
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code
78727
JobLocation_Header
AUSTIN TX United States
Position Type (Portal Searching)
Full-Time
Category (Portal Searching)
Parking Operations
Overview
SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.Salary Range:
$18.25 per hourHours would include:Saturday - Tuesday 2:30PM - 10:30PMWednesday 10:30PM to 6:30AMThursday and Fridays offOrWednesday through Sundays- 2:30pm to 10:30pmResponsibilities
Helps customers with vehicle services, including but not limited to, flat tires, jumpstarts, minor repairs, and refueling
Provides assistance to stranded motoristsFacilitates the expedient flow of traffic through the roadwayDiverts traffic from the toll roads to alternate routes when a major incident occursMaintains a set of alternate routes and plans for implementing routes that will serve as a relief valve and carry a fraction of normal toll road trafficHas thorough knowledge of all areas surrounding the toll road in order to provide motorists directions to locations in the city and local landmarksRemoves stalled vehicles from the toll lanes and rampsRemoves debris from the roadway and coordinates large debris pick-up and removal with DOT maintenance personnelCoordinates with DOT for alternate routes for emergency conditionsCoordinates traffic at toll plazas to facilitate lane equipment maintenanceCoordinates with local law enforcement agenciesRemoves vehicles from the lane once the situation has been stabilizedMaintains cleanliness of vehicleArrives to work on time and in uniform for all scheduled shiftsPerforms Plaza and Ramp checksPerforms other duties as assigned by on-site supervisors or managersQualifications
Education/Experience Required:
High School Diploma or an equivalent combination of experience and educationLicense Requirement:
Must have and maintain a valid state driver's licenseAvailability to Work:
Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Must be willing to work a flexible scheduleAbility to read, write and interpret the English languageHave a thorough knowledge of all areas and landmarks surrounding toll roads in order to provide directions to motoristsAbility to adapt to changes in the work environment; Able to deal with change, delays, or unexpected eventsExhibits sound and accurate judgmentAbility to maintain a calm, pleasant and mannerly demeanor when speaking with the publicAbility to effectively respond to customer problems or complaints. Superior communication skills, verbal and writtenMust be proactive with strong personal drive and proven customer service skills and must be willing to lead by exampleAbility to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organizationAbility to apply common sense understanding to carry out detailed but standard written or oral instructionsAbility to deal with problems involving a few concrete variables in standardized situationsFollow well defined methods, procedures, reports, forms and competent aspects of the jobPrepare, print, review and distribute all required such reports as needed, perform complete, accurate, and timely operationsWork Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate to loud.The exposure level in the work environment to vehicle emissions is moderate to highThe exposure level in the work environment to extreme hot/cold temperatures is moderate to high.The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.The exposure level in the work environment to bright sunlight and nighttime working conditions is high.Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Must be able to lift up to 50 lbs.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.Right to Work PosterLocation
US-TX-AUSTIN
Requisition ID
2024-49022
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location
US-TX-AUSTIN
Location Name
05828 - (R) TX DOT
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2
12719 BURNET RD
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City
AUSTIN
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province
TX
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code
78727
JobLocation_Header
AUSTIN TX United States
Position Type (Portal Searching)
Full-Time
Category (Portal Searching)
Parking Operations
Overview
SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.Salary Range:
$18.25 per hourHours would include:Saturday - Tuesday 2:30PM - 10:30PMWednesday 10:30PM to 6:30AMThursday and Fridays offOrWednesday through Sundays- 2:30pm to 10:30pmResponsibilities
Helps customers with vehicle services, including but not limited to, flat tires, jumpstarts, minor repairs, and refueling
Provides assistance to stranded motoristsFacilitates the expedient flow of traffic through the roadwayDiverts traffic from the toll roads to alternate routes when a major incident occursMaintains a set of alternate routes and plans for implementing routes that will serve as a relief valve and carry a fraction of normal toll road trafficHas thorough knowledge of all areas surrounding the toll road in order to provide motorists directions to locations in the city and local landmarksRemoves stalled vehicles from the toll lanes and rampsRemoves debris from the roadway and coordinates large debris pick-up and removal with DOT maintenance personnelCoordinates with DOT for alternate routes for emergency conditionsCoordinates traffic at toll plazas to facilitate lane equipment maintenanceCoordinates with local law enforcement agenciesRemoves vehicles from the lane once the situation has been stabilizedMaintains cleanliness of vehicleArrives to work on time and in uniform for all scheduled shiftsPerforms Plaza and Ramp checksPerforms other duties as assigned by on-site supervisors or managersQualifications
Education/Experience Required:
High School Diploma or an equivalent combination of experience and educationLicense Requirement:
Must have and maintain a valid state driver's licenseAvailability to Work:
Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Must be willing to work a flexible scheduleAbility to read, write and interpret the English languageHave a thorough knowledge of all areas and landmarks surrounding toll roads in order to provide directions to motoristsAbility to adapt to changes in the work environment; Able to deal with change, delays, or unexpected eventsExhibits sound and accurate judgmentAbility to maintain a calm, pleasant and mannerly demeanor when speaking with the publicAbility to effectively respond to customer problems or complaints. Superior communication skills, verbal and writtenMust be proactive with strong personal drive and proven customer service skills and must be willing to lead by exampleAbility to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organizationAbility to apply common sense understanding to carry out detailed but standard written or oral instructionsAbility to deal with problems involving a few concrete variables in standardized situationsFollow well defined methods, procedures, reports, forms and competent aspects of the jobPrepare, print, review and distribute all required such reports as needed, perform complete, accurate, and timely operationsWork Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate to loud.The exposure level in the work environment to vehicle emissions is moderate to highThe exposure level in the work environment to extreme hot/cold temperatures is moderate to high.The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.The exposure level in the work environment to bright sunlight and nighttime working conditions is high.Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Must be able to lift up to 50 lbs.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.Right to Work PosterLocation
US-TX-AUSTIN