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University System Of New Hampshire

System Administrator

University System Of New Hampshire, Plymouth, New Hampshire, us, 03264


Position Details

SummaryOperating TitleSystem Administrator

Long Classification TitleInformation Technologist IV

Campus LocationConcord, Durham, Keene, Manchester, Plymouth

DepartmentUNH Database Admin & Mgmt/Middleware

Summary of PositionThe System Administrator is responsible for working within the System and Server Engineering (SSE)Team to develop, implement, secure, and automate the management of enterprise VM, cloud-based compute, and storage services in virtual and cloud-based enterprise environments. This role reports to the Manager of Systems and Services and is guided by the SSE Technical Leads, while working collaboratively with other teams to contribute to the success of the Enterprise Technology & Service's goals and University System of New Hampshire's initiatives.

Acceptable minimum level of educationBachelor's

Acceptable minimum years of experience5-7 years

Additional Job Information

Posting NumberPS4996FY25

Other minimum qualificationsBachelor's degree and six years of experience in information technology field, Associate's and eight years, or combination of education and experience equal to ten yearsExperience with Docker container technologiesExperience with Tomcat, Jenkins, and related Java application service technologiesExperience with Salt and/or SCCM

Experience with GitLabExperience with scripting for CI/CD, DevOps, and general automation of processesExperience with relational database technologies e.g. MySQL, MariaDB, SQL Server, Azure SQL service, AWS AuroraExperience with big data technologies e.g. MS Fabric, MongoDB, ElasticDB, etc.Experience managing enterprise server operating systems in virtualized and cloud-based enterprise environmentsExperience managing virtual machines, containers, container orchestrators, and other similar cloud-based and containerized compute, storage, and networking servicesExperience managing and supporting enterprise applicationsWorking knowledge of virtual machine patching and vulnerability remediation.Experience with creating and maintaining both internal and user-facing documentationDemonstrated experience and proficiency with scripting and/or programming languages, automation of tasks and processesWorking knowledge of Active Directory/EntraIDWindows and Unix file sharing (FSRM)Working knowledge of virtual and cloud networking conceptsGreat organizational and time management skillsEffective oral and written communication skillsSelf-motivated and able to work both independently and within a teamAbility to work effectively while remote, including remote customer support

Additional Preferred Qualifications

Certifications in cloud platforms such as AWS or AzureCertifications in DevOps or CI/CD practicesDemonstrable education, certifications, or experience with site reliability engineering or service performance managementCertifications in IT Security related subjects and services

Salary InformationSalary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Postinghttps://jobs.usnh.edu/postings/64142

Percent Time Information (FTE)1.00

Grade26

EEO StatementThe University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.Institution Information

Posting DetailsPosting Date

Open Until FilledYes

Closing Date

Posting Open to Internal Candidates Only?No

Interested Internal Candidates Exist?No

Job CategorySalaried Staff (Exempt)

Appointment TypeRegular

If TERM position provide projected end date

Equipment/Instruments

Drivers License and Physical Requirements. Please check all items that apply.None applicable

Duties / Responsibilities

Job DutiesDuty/ResponsibilityCollaborates with the SSE Technical Leads to manage and support all enterprise virtual machines, cloud-based compute, storage resources, and related infrastructure:

Assist with developing strategies to automate lifecycle management processes that streamline overall operations to meet customers' needs.Ensuring proper security controls are in place, are monitored, and are both reportable and auditable.Provide technical guidance and support to the customer and participate in planning meetings as necessary to support the application lifecycle.In coordination with the Technical Leads, provide technical guidance to the team in resolving complex issues and ensuring timely incident resolution.Propose and implement accepted solutions to improve efficiency and productivity through automation of processes and workflows.Contribute to the development of the team skillset, tools, processes, and standards.Ensures the design of the virtual machine and cloud-based compute and storage infrastructure is documented, scalable, reliable, optimized, secure, repeatable, reportable, and auditable.Plans backup and recovery operations to ensure resiliency and business continuity in a disaster recovery scenario.

Duty/ResponsibilityCollaborate with the SSE Tech Leads and team to design, define, implement, and maintain virtual and cloud hosted application service delivery stacks:

Assist the technical leads in developing strategies to effectively manage, update, and automate processes that streamline operational work tasks to better meet our customer's needs.Ensure the design of the virtual machine and cloud compute and storage infrastructure is documented, scalable, reliable, optimized, secure, repeatable, reportable, and auditable.Plan backup and recovery operations to ensure business continuity and resiliency in a disaster recovery scenario.Provide technical guidance and support to the customer and participate in planning meetings as necessary to support the application.

Duty/ResponsibilityAdhering to CI/CD concepts, play a key role in managing, configuring, securing, and ensuring the constant delivery of service and ensure the quality of the lifecycle of virtual assets (e.g., virtual machines, services, and databases) in the USNH private and cloud-based environments:

Contribute to the automation and efficient management of VM and cloud-based resource provisioning and lifecycle.Assist with the automation of monitoring service performance and resource utilization.Support the implementation of AI enhancements to improve IT automation processes and solutions.Collaborate with other functional teams to ensure high availability, stability, scalability, and fault tolerance of all managed resourcesAssist with the creation, management, and curation of technical documentation.

Duty/ResponsibilityGeneral IT support:

Provide after-hours coverage for time sensitive, scheduled, critical events, addressing production issues, or other changes.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required DocumentsResume/VitaCover Letter(3) Professional References Contact InfoDiversity Statement

Optional Documents