National Black MBA Association
Next Gen Implementation Specialist II
National Black MBA Association, Norfolk, Virginia, United States, 23500
ADP is hiring a
Client Onboarding Specialist .Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?If so, this may be an opportunity for you. Read on and decide for yourself.As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and then guide and drive clients towards the best solution for their unique business needs. That will keep things interesting, and our top-ranked training will help set you up for success!To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.A little about ADP:
We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion. Learn more about DEI at ADP on our YouTube channel:
http://adp.careers/DEI_Videos .Ready to #MakeYourMark?
Apply now!WHAT YOU'LL DO:
ResponsibilitiesWhat you can expect on a typical day:Onboard Clients.
You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.Implement ADP Technologies.
You will consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution.Partner Internally.
You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.Multi-Task & Communicate.
You will work on multiple time-sensitive projects and follow-up items at the same time.Organize.
You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls.TO SUCCEED IN THIS ROLE:
Required QualificationsHigh School DiplomaBasic project management skillsYou can work overtime hours during peak seasonsA college degree is great but not required. Other acceptable experiences could include:Experience noted above ORMilitary Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table.YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:Belong
by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.Be your healthiest.
Best-in-class benefits start on Day 1.Focus on your mental health and well-being.
We're here to provide exceptional service to our clients.Join a company committed to giving back
and generating a lasting, positive impact upon the communities in which we work and live.Get paid to pay it forward.
Company-paid time off for volunteering for causes you care about.What are you waiting for?
Apply now!Jobs.adp.comDiversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace.Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards.
#J-18808-Ljbffr
Client Onboarding Specialist .Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?If so, this may be an opportunity for you. Read on and decide for yourself.As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and then guide and drive clients towards the best solution for their unique business needs. That will keep things interesting, and our top-ranked training will help set you up for success!To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.A little about ADP:
We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion. Learn more about DEI at ADP on our YouTube channel:
http://adp.careers/DEI_Videos .Ready to #MakeYourMark?
Apply now!WHAT YOU'LL DO:
ResponsibilitiesWhat you can expect on a typical day:Onboard Clients.
You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.Implement ADP Technologies.
You will consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution.Partner Internally.
You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.Multi-Task & Communicate.
You will work on multiple time-sensitive projects and follow-up items at the same time.Organize.
You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls.TO SUCCEED IN THIS ROLE:
Required QualificationsHigh School DiplomaBasic project management skillsYou can work overtime hours during peak seasonsA college degree is great but not required. Other acceptable experiences could include:Experience noted above ORMilitary Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table.YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:Belong
by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.Be your healthiest.
Best-in-class benefits start on Day 1.Focus on your mental health and well-being.
We're here to provide exceptional service to our clients.Join a company committed to giving back
and generating a lasting, positive impact upon the communities in which we work and live.Get paid to pay it forward.
Company-paid time off for volunteering for causes you care about.What are you waiting for?
Apply now!Jobs.adp.comDiversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace.Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards.
#J-18808-Ljbffr