Ingram Content Group
Client Relations Coordinator (NYC)
Ingram Content Group, New York, New York, us, 10261
Company Description
Job Description
Ingram Content Group (ICG) is hiring for a
Client Relations Coordinator
to contribute to our
Ingram Publisher Services (IPS)
team in our
NYC
office. In this role, you will work to support the Two Rivers Distribution and Ingram Academic Services Client Relations teams on all aspects of client relations including sales and reporting, client data management, and conferences. You will also assist on marketing and client communication initiatives. Through this role, you will gain a broad understanding of the publishing industry and sales landscape, and work with a diverse group of independent publishers.
Do you have experience working with publishers? Have a passion for helping publishers be successful?
At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business.
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you!
Required Qualifications:2-year college degree or equivalent required2 years of experience in marketing, book publishing, book industry, account support, data management, customer service, or related fieldPreferred Skills:
Book industry experienceStrong written and oral communication skillsExperience working in a professional environmentDetailed-oriented and strong organizational skillsExperience with MS Office suiteKey Responsibilities:
Supports Client Relations team on all aspects of client management, including sales conference coordination, reporting and systems training, operational follow-up, and publisher communicationOrganizes seasonal deadline process and ensures timely delivery of new title information and materials for sales meetingsManages seasonal catalogs in electronic catalog, EdelweissSolicits missing materials from publishers as needed by Sales RepsCreates marketing materials under guidance of client managersCoordinates and disseminates weekly publicity report and events updates and coordinates ad hoc publicity blastsCross-trains in CoreSource in order to provide training and follow up support to internal and external parties.Compiles and communicates title changes for client titlesRuns analysis on initial title laydowns and oversees print projections for new titles with sales reps and client publishersServes as lead on special projects and provides general department support as neededHiring Salary Range: $23.61/hr - $29/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Qualifications
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
10 vacation days & 12 sick days accrued annually and 3 personal days401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
Encouraged continued education with our tuition reimbursement programFinancial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donationsVolunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress CodeThe world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EEO/AA Employer/Vet/DisabledWe participate in EVerify.EEO Poster in EnglishEEO Poster in Spanish
Job Description
Ingram Content Group (ICG) is hiring for a
Client Relations Coordinator
to contribute to our
Ingram Publisher Services (IPS)
team in our
NYC
office. In this role, you will work to support the Two Rivers Distribution and Ingram Academic Services Client Relations teams on all aspects of client relations including sales and reporting, client data management, and conferences. You will also assist on marketing and client communication initiatives. Through this role, you will gain a broad understanding of the publishing industry and sales landscape, and work with a diverse group of independent publishers.
Do you have experience working with publishers? Have a passion for helping publishers be successful?
At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business.
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you!
Required Qualifications:2-year college degree or equivalent required2 years of experience in marketing, book publishing, book industry, account support, data management, customer service, or related fieldPreferred Skills:
Book industry experienceStrong written and oral communication skillsExperience working in a professional environmentDetailed-oriented and strong organizational skillsExperience with MS Office suiteKey Responsibilities:
Supports Client Relations team on all aspects of client management, including sales conference coordination, reporting and systems training, operational follow-up, and publisher communicationOrganizes seasonal deadline process and ensures timely delivery of new title information and materials for sales meetingsManages seasonal catalogs in electronic catalog, EdelweissSolicits missing materials from publishers as needed by Sales RepsCreates marketing materials under guidance of client managersCoordinates and disseminates weekly publicity report and events updates and coordinates ad hoc publicity blastsCross-trains in CoreSource in order to provide training and follow up support to internal and external parties.Compiles and communicates title changes for client titlesRuns analysis on initial title laydowns and oversees print projections for new titles with sales reps and client publishersServes as lead on special projects and provides general department support as neededHiring Salary Range: $23.61/hr - $29/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Qualifications
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
10 vacation days & 12 sick days accrued annually and 3 personal days401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
Encouraged continued education with our tuition reimbursement programFinancial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donationsVolunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress CodeThe world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EEO/AA Employer/Vet/DisabledWe participate in EVerify.EEO Poster in EnglishEEO Poster in Spanish