Redstone Residential
Regional Property Manager
Redstone Residential, Muncie, Indiana, United States, 47303
Regional Property Manager
CLASSIFICATION:
Full-time, Exempt
COMPENSATION:
Starting at $95,000 - $100,000, DOE
BONUSES:
Ability to earn an additional 20% of salary through performance bonuses.
BENEFITS:Health, Vision, and Dental Insurance15 days of PTO and 10 paid holidays3 Paid service daysPaid parental leave401K Plan with up to 6% matchingContinued Education ProgramEmployee Assistance ProgramShort-term Disability InsuranceTeam:
Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company in the U.S.! We were also listed as one of the Top Workplaces in Utah in 2021, 2022, and 2023!
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
We Are BelieversWe Communicate Authentically with CareWe Stay The CourseWe Drive PerformancePOSITION SUMMARY
Regional Property Managers oversee property operations at a regional level and are responsible for maintaining relationships with our clients and investors. As part of our corporate leadership, Regional Property Managers Managers are expected to exemplify Redstone's core values.
KEY DUTIES & RESPONSIBILITIES:
Financial
Utilize a working knowledge of financial reporting (Balance Sheets, P&Ls, Budgets, etc.) to review property reporting with clients and Community ManagersSubmit timely, accurate monthly reporting to clientsPrepare professional annual Business PlansAssist Community Managers in preparing and maintaining annual budgetsOversee appropriate actions regarding community delinquencies and evictionsLeasing
Responsible for community staff's ability to reach weekly & annual leasing goalsContinually monitor leasing velocity vs. goals, conversion ratios, traffic logs, and local market survey dataRegularly audit community leases to ensure accurate leasing dataEnsure Community Manager utilizes all available leasing toolsAuthorize appropriate leasing campaigns and commission structuresAdministrative
Ensure offices are appropriately maintained for the organization, safety, and data security purposesAssist in implementing policy and procedural changes to site staffTravel to communities at least once per quarter for site audits and staff meetingsPersonnel Management
Meet weekly with Community Managers to review KPIs and staff/community needsPerform Quarterly Reviews with Community ManagersHire and terminate Community Managers as neededMediate customer service issues escalated by residents or parentsComplete annual survey to observe residents' views of staff customer serviceClient Management
Meet regularly with clients to review KPIs and financialsAppropriately respond to client questions, requests, & concernsFoster a long-term, working relationship with each clientOperations
Demonstrate the ability to operate assets in Clients' best interestsEnsure proper seasonal and life-cycle upkeep of communitiesFacilitate CapEx projectsEXPERIENCE & QUALIFICATIONS:
6+ years of relevant student housing or multifamily housing experience is required to be successful in this role.4+ years of property manager experience.Ability to manage projects and multitask several processes at once under stressful conditions.Experience with Entrata Software or familiarity with PM software.Detail-oriented work ethic, experience managing a budget, P&L ownership.Ability to use and quickly learn technology - Google Apps, Microsoft Office, cloud-based management, and dashboarding software.Team Player - able to inspire team members to high levels of performance and to provide constructive feedback as needed."Client-ready" professional demeanor and presentation. Previous client interface experience is required.
CLASSIFICATION:
Full-time, Exempt
COMPENSATION:
Starting at $95,000 - $100,000, DOE
BONUSES:
Ability to earn an additional 20% of salary through performance bonuses.
BENEFITS:Health, Vision, and Dental Insurance15 days of PTO and 10 paid holidays3 Paid service daysPaid parental leave401K Plan with up to 6% matchingContinued Education ProgramEmployee Assistance ProgramShort-term Disability InsuranceTeam:
Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company in the U.S.! We were also listed as one of the Top Workplaces in Utah in 2021, 2022, and 2023!
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
We Are BelieversWe Communicate Authentically with CareWe Stay The CourseWe Drive PerformancePOSITION SUMMARY
Regional Property Managers oversee property operations at a regional level and are responsible for maintaining relationships with our clients and investors. As part of our corporate leadership, Regional Property Managers Managers are expected to exemplify Redstone's core values.
KEY DUTIES & RESPONSIBILITIES:
Financial
Utilize a working knowledge of financial reporting (Balance Sheets, P&Ls, Budgets, etc.) to review property reporting with clients and Community ManagersSubmit timely, accurate monthly reporting to clientsPrepare professional annual Business PlansAssist Community Managers in preparing and maintaining annual budgetsOversee appropriate actions regarding community delinquencies and evictionsLeasing
Responsible for community staff's ability to reach weekly & annual leasing goalsContinually monitor leasing velocity vs. goals, conversion ratios, traffic logs, and local market survey dataRegularly audit community leases to ensure accurate leasing dataEnsure Community Manager utilizes all available leasing toolsAuthorize appropriate leasing campaigns and commission structuresAdministrative
Ensure offices are appropriately maintained for the organization, safety, and data security purposesAssist in implementing policy and procedural changes to site staffTravel to communities at least once per quarter for site audits and staff meetingsPersonnel Management
Meet weekly with Community Managers to review KPIs and staff/community needsPerform Quarterly Reviews with Community ManagersHire and terminate Community Managers as neededMediate customer service issues escalated by residents or parentsComplete annual survey to observe residents' views of staff customer serviceClient Management
Meet regularly with clients to review KPIs and financialsAppropriately respond to client questions, requests, & concernsFoster a long-term, working relationship with each clientOperations
Demonstrate the ability to operate assets in Clients' best interestsEnsure proper seasonal and life-cycle upkeep of communitiesFacilitate CapEx projectsEXPERIENCE & QUALIFICATIONS:
6+ years of relevant student housing or multifamily housing experience is required to be successful in this role.4+ years of property manager experience.Ability to manage projects and multitask several processes at once under stressful conditions.Experience with Entrata Software or familiarity with PM software.Detail-oriented work ethic, experience managing a budget, P&L ownership.Ability to use and quickly learn technology - Google Apps, Microsoft Office, cloud-based management, and dashboarding software.Team Player - able to inspire team members to high levels of performance and to provide constructive feedback as needed."Client-ready" professional demeanor and presentation. Previous client interface experience is required.