Rezolut
Patient Scheduler
Rezolut, Syracuse, New York, us, 13235
CNY Imaging, a Rezolut Partner, is looking for a Patient Scheduler to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
Job Summary
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate is:Dependable -- more reliable than spontaneousAdaptable/flexible -- enjoys doing work that requires frequent shifts in directionDetail-oriented -- would rather focus on the details of work than the bigger pictureHigh stress tolerance -- thrives in a high-pressure environmentEssential Functions of a Patient Scheduler
Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.Provide the first available appointment by matching patient preferences with specific scheduling guidelines.Collect and coordinate accurate basic registration, demographic, and insurance information.Process multi-channel messages related to patient and physician requests.Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.E
ducation and Experience
High School degree or equivalentMinimum of 1 year of prior medical scheduling experience a plus!What We Offer
Immediately accrue PTO as you work! (Full Time)6 Observed HolidaysMedical, Dental, Vision, Life and other voluntary insurances for full-time employees401(k) Retirement planEmployee Assistance ProgramRezolut University, a career pathways program to help further your career!Position Type/Expected Hours of Work
Full TimeNo weekends!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
Job Summary
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate is:Dependable -- more reliable than spontaneousAdaptable/flexible -- enjoys doing work that requires frequent shifts in directionDetail-oriented -- would rather focus on the details of work than the bigger pictureHigh stress tolerance -- thrives in a high-pressure environmentEssential Functions of a Patient Scheduler
Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.Provide the first available appointment by matching patient preferences with specific scheduling guidelines.Collect and coordinate accurate basic registration, demographic, and insurance information.Process multi-channel messages related to patient and physician requests.Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.E
ducation and Experience
High School degree or equivalentMinimum of 1 year of prior medical scheduling experience a plus!What We Offer
Immediately accrue PTO as you work! (Full Time)6 Observed HolidaysMedical, Dental, Vision, Life and other voluntary insurances for full-time employees401(k) Retirement planEmployee Assistance ProgramRezolut University, a career pathways program to help further your career!Position Type/Expected Hours of Work
Full TimeNo weekends!