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Omm IT Solutions

Program Analyst

Omm IT Solutions, Lanham, Maryland, United States, 20706


Job DescriptionPrimarily responsible for:Identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testingConducting usability research both online and in the field and provide recommendations for improvementServing as a member of a team that acts as a 'repository' of research-based usability knowledgeWorking with project business representatives and team members to test business requirements using heuristic/qualitative methodsDetermining user needs by conducting task-focused analysesWorking with graphic designers to test proposed look & feel initiativesConducting thorough problem analysis in regards to technical systems and application programs; documents findings and proposes problem resolution alternativesCapable of designing application solutions to user needs without supervisionStaying abreast of new technology trends in order to incorporate relevant applicationsRequirements

Basic Qualifications:

ACTIVE or EXPIRED

IRS MBI Clearance is Required.Minimum Five (5) years of experience in and knowledgeable of multiple information technology systems, and activities to improve or enhance internal processes.Strong analytical skills to examine systems and processes and extrapolate solutions after reviewing data that provide ways to improve or enhance internal processes.Technical proficiency in relevant languages and development tools. Through understanding of structured programming principals, system analysis techniques, system design, industry standard testing principles, system implementation. It is highly collaborative, multi-disciplinary team focused on improving usability, user experience, and driving user adoption and engagement.They are responsible for conducting user research, as well as potential system enhancements, analysis & synthesis, persona development, of user-centered design research and usability testing.Summary of Key Skills for a Program Analyst:

Knowledge of Agile Methodologies (SAFE, Scrum, Kanban)Understanding of Data Management (Oracle, SQL, PostgreSQL, MongoDB) & DevOps Tools (Jenkins, GitLab CI/CD, OpenShift, Kubernetes, AWS)Basic understanding of Section 508 Testing & WCAG standardsHigh level knowledge of Cybersecurity Understanding (Netsparker, Nessus, etc.)Expert in Excel, PowerPoint for Reporting and Analysis