Popeyes
Restaurant General Manager
Popeyes, Winter Haven, Florida, United States, 33884
We are seeking a Restaurant Manager to lead our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Essential Duties and Responsibilities
Training and Execution
Service KARS
Batter Fry, Prep, Sandwich, and Baking procedures
Onboarding of new Team Members includes Interviewing, selection, and review of Wisely pay card,
uniforms, and training schedule
BOH neat, cleaned, and organized with supermarket appearance
Production Planning
Production team echoes FOH requests for product
Build-to and Yields
Filtering and Boil-out of fryer procedures "The Bonafide Chicken."
Administrative Work
Daily review of the previous day - sales, labor, SOS, rSuccess, ACR, discounts, voids, overrings, and deletes
Weekly food orders based on forecasted sales
Weekly review of food cost purchases on Monday
Weekly forecasted sales & schedules reviewed with the Service Manager by Wednesday at 5 pm
Weekly schedules posted in a restaurant by EOD Thursday once approved by DM
Ensure the Production Team is up to date on the PA
Complete Manager and Production team reviews
Weekly Seasoning levels to ensure a minimum of 24-hour marination of chicken
Management goal setting, all shift execution.
Follow Up
Communicates with the Service Manager regarding ongoing issues with the team
Outside Maint: back door, dumpster, drive-thru pads, below drive-thru window
Prep, batter fry, and dish areas are neat, clean, and organized with shelving in supermarket appearance
Walk-in cooler and freezer are neat, clean, and organized, with shelving in supermarket appearance
Grow Sales, Transactions and Check Average
Grow profitability through managing the P&Ls
Ensures Zenput is being utilized. All tasks completed in Zenput
Manager Meetings/Team Meetings performed periodically
Team Member reviews are being completed
Develop a bench for future managers; at least two employees on the Pros Team
Training strategies in place/monitor Popeyes Academy average completions
Placing nonfood orders adhering to the declining budget
Ensure overall restaurant image is upheld
Proper BOH closing procedures
Owning the community
Staffing levels
Working Hours
-Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate)
Benefits:• Dental insurance• Employee discount• Health insurance• Life insurance• Paid time off• Vision insurance
Essential Duties and Responsibilities
Training and Execution
Service KARS
Batter Fry, Prep, Sandwich, and Baking procedures
Onboarding of new Team Members includes Interviewing, selection, and review of Wisely pay card,
uniforms, and training schedule
BOH neat, cleaned, and organized with supermarket appearance
Production Planning
Production team echoes FOH requests for product
Build-to and Yields
Filtering and Boil-out of fryer procedures "The Bonafide Chicken."
Administrative Work
Daily review of the previous day - sales, labor, SOS, rSuccess, ACR, discounts, voids, overrings, and deletes
Weekly food orders based on forecasted sales
Weekly review of food cost purchases on Monday
Weekly forecasted sales & schedules reviewed with the Service Manager by Wednesday at 5 pm
Weekly schedules posted in a restaurant by EOD Thursday once approved by DM
Ensure the Production Team is up to date on the PA
Complete Manager and Production team reviews
Weekly Seasoning levels to ensure a minimum of 24-hour marination of chicken
Management goal setting, all shift execution.
Follow Up
Communicates with the Service Manager regarding ongoing issues with the team
Outside Maint: back door, dumpster, drive-thru pads, below drive-thru window
Prep, batter fry, and dish areas are neat, clean, and organized with shelving in supermarket appearance
Walk-in cooler and freezer are neat, clean, and organized, with shelving in supermarket appearance
Grow Sales, Transactions and Check Average
Grow profitability through managing the P&Ls
Ensures Zenput is being utilized. All tasks completed in Zenput
Manager Meetings/Team Meetings performed periodically
Team Member reviews are being completed
Develop a bench for future managers; at least two employees on the Pros Team
Training strategies in place/monitor Popeyes Academy average completions
Placing nonfood orders adhering to the declining budget
Ensure overall restaurant image is upheld
Proper BOH closing procedures
Owning the community
Staffing levels
Working Hours
-Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate)
Benefits:• Dental insurance• Employee discount• Health insurance• Life insurance• Paid time off• Vision insurance