Support Engineer

MUST have IIB, APIC & DataPowerLead and direct day-to-day activities of 365x24x7 Operations team, including specialists from L2 and L3 Application SupportLead team efforts to provide analysis and support for application issues.Responsible for meeting Service Level Agreements (SLA) for all incidentsLead and guide Application Support team with various technology background - IBM IIB, Data Power, APIC and WebSphere related issues.Responsible for meeting uptime requirements for all applicationsMentor and train to perform troubleshooting and solve application related problems.Oversee the identification of application root-cause problems and resolutions.Strong experience in Middleware Development, of IBM Integration Bus 10.0 / ACE, WebSphere Message Broker, WebSphere DataPower XI50/52, XG 45 and API Connect.Development Experience in Message Flows, ESQL Statements, Message Sets, Pub/Sub applicationsDevelopment experience using XML technologies: XSD, XSLTMessage transformations, translation, validation for incoming messagesExperience on Rest, Web services implementation, Compute node, http nodes, aggregation nodes, database integration nodes is a mustExperience in designing and development of SOAP/REST based Web Services.Knowledge of API design standards, patterns, and best practicesUnderstanding of DataPower services like multi-protocol gateways, web service proxies, firewallsFamiliarity with JSON to XML, XML to JSON, and JSON to SOAP transformations using XSLT'sFamiliarity with implementing SLM's policies for throttlingFamiliarity in implementing OAuth2.0, SAML, and TLS 1.2 and mutual/2way SSLThe candidates should have a strong focus on DataPower and APIC and would require extensive knowledge of various integration patterns and security standards, best practices, hands-on experience with administration and management of DataPower along with strong XSLT development skillsKnowledge on Kafka, microservices and KONG-KONNECT is an added advantageKnowledge on Cloud areas ( OCP/GCP/AZURE) is an added advantage