GCHP
Assistant Property Manager (Tax Credit & HUD experience required)
GCHP, Baton Rouge, Louisiana, United States, 70802
POSITION TITLE: Assistant Property Manager
MANAGER: Property Manager
GENERAL DESCRIPTION: This position is principally responsible for supporting the Residential Property Manager in the day-to-day operations and fiscal management of designated communities. The Assistant Manager is expected to maintain a high level of customer service and professionalism.
QUALIFICATIONS
Education: Some College Preferred
Experience:Minimum one to three years of hands-on tax credit work experience as an assistant residential property manager of a LIHTC or similar affordable propertyAnnual certifications and recertifications experience preferredCOS, LIHTC, and ARM certifications desiredA demonstrated progressive career path in affordable housing a mustProficiency with OneSite Property Management software
Abilities:Working knowledge of Microsoft Office SuiteExcellent marketing, sales abilities, strong customer service, and conflict resolution skills, energetic team player with high degree of professionalism and integrityExcellent organizational skills, attention to detail with high degree of accuracy, and the ability to work independently, exercise judgment and problem-solving abilities are essential
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIESResponsible for preparing lease agreements and all applicable move-in and compliance paperwork and showing units to prospective residentsAnswer all phone lines; provide apartment information according to Fair Housing standards, document maintenance requests and help with resident concerns and questionsRetrieve and follow up on all phone or fax messages and emailsRespond to apartment inquiry leads timely and record all traffic.Respond to resident calls and/or emails received and complete requests for informationGreet and tour prospects according to Fair Housing standards, including greeting prospects, building rapport with prospects, determining prospect needs with the goal of closing the lease, show the model and vacant units, provide accurate community information.Update daily all advertising on all approved marketing platformsStudy all brochures, price sheets, leases and be fully knowledgeable on all policies and proceduresComplete administrative functions related to move in and move out preparation as well as resident retentionMarket and advertise properties to ensure maximum occupancy levels
MANAGER: Property Manager
GENERAL DESCRIPTION: This position is principally responsible for supporting the Residential Property Manager in the day-to-day operations and fiscal management of designated communities. The Assistant Manager is expected to maintain a high level of customer service and professionalism.
QUALIFICATIONS
Education: Some College Preferred
Experience:Minimum one to three years of hands-on tax credit work experience as an assistant residential property manager of a LIHTC or similar affordable propertyAnnual certifications and recertifications experience preferredCOS, LIHTC, and ARM certifications desiredA demonstrated progressive career path in affordable housing a mustProficiency with OneSite Property Management software
Abilities:Working knowledge of Microsoft Office SuiteExcellent marketing, sales abilities, strong customer service, and conflict resolution skills, energetic team player with high degree of professionalism and integrityExcellent organizational skills, attention to detail with high degree of accuracy, and the ability to work independently, exercise judgment and problem-solving abilities are essential
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIESResponsible for preparing lease agreements and all applicable move-in and compliance paperwork and showing units to prospective residentsAnswer all phone lines; provide apartment information according to Fair Housing standards, document maintenance requests and help with resident concerns and questionsRetrieve and follow up on all phone or fax messages and emailsRespond to apartment inquiry leads timely and record all traffic.Respond to resident calls and/or emails received and complete requests for informationGreet and tour prospects according to Fair Housing standards, including greeting prospects, building rapport with prospects, determining prospect needs with the goal of closing the lease, show the model and vacant units, provide accurate community information.Update daily all advertising on all approved marketing platformsStudy all brochures, price sheets, leases and be fully knowledgeable on all policies and proceduresComplete administrative functions related to move in and move out preparation as well as resident retentionMarket and advertise properties to ensure maximum occupancy levels