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Shore United Bank

Branch Operations Specialist

Shore United Bank, Leonardtown, Maryland, United States, 20650


Shore United Bank is seeking a full-time

Branch Operations Specialist

to join our team. The

Branch Operations Specialist

is responsible for providing support in the Operations areas of the Bank; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

Essential Functions Include:

Participates in the development and introduction of new products and services.Provides support to the branches in resolving customer questions and problems as needed.Coordinates Bank programs such as Gift Cards, Check Ordering, Medallion Stamps, and Branch Cash orders through Federal Reserve.Provides support in organization of files and projects.Performs other duties as assigned.Promotes an environment and culture to support and improve sales and referral activities to meet overall Affiliate defined goals that correspond with the Shore Bancshares' goals.Identifies and responds to opportunities to communicate affiliates products and services to promote the image of the affiliate and the promote Shore Bancshares' community of companies' products and services to potential customers and referring those customers to the proper personnel.Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.Location: Leonardtown Branch - 25395 Point Lookout Rd, Leonardtown, MD 20650

Position Type/Expected Hours of Work:

Full-time.Non-exempt.Days of Work: Monday-Friday.Required Education and Experience:

High school diploma/GED equivalent.1 year experience successfully providing excellent customer service in a fast-paced environment.1 year experience within banking.Compensation:

The pay range for this position is $23.00 - $26.50 hourly based on direct experience. This position required banking experience.Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.Company Benefits:

Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.Comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!Paid parental leave401k savings plan with up to a 4% company matchEmployee Stock Purchase PlanEmployee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.Opportunity for growth and advancementPaid training program and continuous training sessions throughout the year on various topicsGenerous paid time off and paid sick timeCommunity involvement opportunities

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.

Shore United Bank: Good things are happening here. ®

Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.