Quality Manager

Quality ManagerOur people are the heart of our business. As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team!This position will be based in our London, OH HIP plant and will be responsible for ensuring that products/materials/services supplied/provided to customers meet the contractual requirements established by customers and procedures. This position is also required to assure that a quality program is implemented and maintained which will allow a consistent quality standard to be maintained. The Quality Manager has the organizational freedom to identify problems related to quality and correct them, initiate action for their correction, or stop any work or activity that violates the established quality standards. Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to the following. Implement and maintain a documented Quality program that meets customer requirements and corporate standards. Responsible for the daily compilation of certification packets, their review, and disbursement to customer representatives. Provide procedures, as required, to support Quality department objectives. Provide training to individuals whose work affects quality issues in the requirements of the Bodycote Management System (BMS). Review customer proposals, requests for quotations, and/or purchase orders, including changes, to determine quality requirements, and ensure their input into internal planning. Establish/maintain relations with customer representatives in quality-related activities, including source inspection, audits, and process surveys. Interface with other departments to provide assistance, resolve problems, and monitor work affecting quality. Perform activities defined in the BMS responsibility matrix. Monitor and audit responsibilities defined in the responsibility matrix. Ensure conformance to Quality program requirements through external/internal audits, and corrective action programs and Qualify associates through testing and training. Maintain supplier qualification to insure their ability to perform work meeting Quality standards and obtaining process approvals. Acts as a member of the site management team and performs other duties as dictated by position or required by the North American or General Manager. Practice and promote safety and good housekeeping. Must work in a manner consistent with the Environmental Health & Safety (EHS) system. Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism. May have access to compensation information of other employees or applicants in this role and as such cannot disclose the pay of other employees or applicants to other individuals. May have access to proprietary and third-party information necessary to the business and as such will perform duties in an ethical and professional manner. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders. Education: Metallurgy or Material Science degree preferred. Experience: Requires experience and practical knowledge of commercial heat treatment of automotive alloys including steel, aluminum, titanium, nickel, brass, copper, etc. A minimum of 3 years of department management and 2 years of direct supervisory experience is preferred. Must demonstrate the ability to read, write, and communicate the English language to interface with management and all levels, both in-house and at the customer's place of business. Must be capable of making written recommendations for improving Quality Assurance Systems and Procedures. Must be familiar with ISO / AS / NADCAP quality systems. Have or be willing to obtain a Six Sigma Green Belt. An understanding and working knowledge of PPAP processes are preferred. Must be able to read and interpret blueprints, specifications, and purchase orders. Must be detail-oriented and able to meet deadlines. Knowledge and hands-on experience with computer applications including Microsoft Office and databases is required. Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following. Must be able to work in a sitting and/or standing position for extended periods of time in an office/industrial environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 pounds. May be exposed to heat, fumes, noise, humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone.Bodycote has a longstanding commitment to provide a safe, quality-oriented, and productive work environment and for these reasons, all applicants in the United States who receive a conditional offer of employment must undergo a drug screen before employment begins. EOE/Minority/Female/Disabled/Veteran