RV Account Manager

Job Type Full-timeDescriptionWORK FOR A 6-YEAR WEST MICHIGAN'S BEST AND BRIGHTEST COMPANIES TO WORK FOR® WINNER!Are we a match?From day one, employees are made to feel valued as part of the ITC team. With respect for diverse perspectives, experiences, and talent, we're proud to both develop from within and welcome newcomers, creating a dynamic group of individuals who expand our viewpoints. We encourage growth and value input from every team member. Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. Together, we're greater than the sum of our parts.Do you have a passion for building strong relationships and managing key accounts in a dynamic and growing industry?Are you experienced in B2B sales or account management and ready to take the lead in driving growth within the RV industry?Do you enjoy collaborating across teams to deliver innovative, customer-driven solutions that exceed expectations?Are you motivated by the opportunity to represent a company at industry events and trade shows, while staying ahead of market trends?Do you thrive in a fast-paced environment where your ability to communicate effectively, manage priorities, and deliver results makes a real impact?You're still looking at the posting...great! Let's dive into some perks that ITC provides (they're pretty great if we do say so ourselves!) and then explore the nitty gritty.DISCOVER A CAREER YOU LOVEBenefitsWe offer generous paid time off, holidays, competitive health insurance, dental insurance, life insurance, a 100% vested 401k with match, short term disability, education reimbursement, performance incentive program, LinkedIn Learning, the Calm app, employer sponsored community involvement opportunities, company events, ITC Well-Being program, employee assistance program, birth/adoption leave, ITC pontoon and RV rental, and voluntary benefit programs including vision, long term disability, and additional life insurance.Looking to learn, grow and advance in your career? At ITC, each employee gets 12 hours annually of paid job enhancement training completed during the work day.FlexibilityWe understand family commitments may lead to work interruptions. At ITC, you'll have the flexibility to take care of important family matters. Plus, we offer hybrid work opportunities for our office team, making it easy to find the work-life balance you're looking for.Amazing CultureOur team loves working hard and having fun! With frequent small events and company wide gatherings, we understand the importance of relaxation and team building. We're big on respect, and we ensure a workplace free of any discrimination or exclusion.ITC also teaches and uses the 5 Languages of Appreciation so we can recognize people the way that works best for them. We often hear it's our culture that keeps people here. It's kind of a big deal!ABOUT THE JOBSUMMARYThe RV Account Manager is responsible for managing and growing OEM accounts within the RV industry. This individual works closely with RV Business Manager and cross-functional teams to develop and execute sales strategies, achieve revenue targets, and support customer satisfaction. The role involves servicing current accounts, while gaining new business through promoting all ITC products.CORE DUTIESSales Planning & Execution: Collaborate with the RV Business Manager to create and implement a territory sales plan that aligns with revenue and growth goals. Engage with existing customers to support retention and growth of accounts.New Custom Product Initiatives: Demonstrate ITC's custom capabilities and oversee customer-driven product initiatives by managing expectations, timelines, monitoring engineering and production processes, and ensuring accuracy in project documentation.Customer Communication & Support: Act as the main point of contact for assigned accounts, coordinating with the customer care team on quotes, orders, and delivery timelines to ensure seamless service. Work closely with sales, marketing, engineering, and quality control teams to ensure that customer needs are met.Product Placement & Recommendations: Identify opportunities for new product placements within existing accounts, using a deep understanding of customer requirements and ITC RV product specifications to recommend appropriate solutions.Technical Advising: Provide guidance on product features and benefits based on customer specifications, performance requirements, and relevant regulations, and act as a knowledgeable advisor on ITC product capabilities and technical considerations.Reporting & Documentation: Track account activities and significant customer interactions, document sales progress, report upcoming customer production trends and changes to the ITC forecasting and purchasing teams and maintain accurate records of communication. Utilizing a CRM to grow and maintain a robust sales opportunity pipeline, as part of the process to achieve territory revenue goals.Market Expertise: Build and maintain expert-level knowledge of the RV OEM product. Collaborate with ITC engineering and marketing teams to share this competitive knowledge to help identify new product solutions. Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies.Customer Events & Trade Shows: Represent the company at customer events and industry trade shows to enhance customer relationships and stay current on industry trends.Other Responsibilities: Perform additional duties as may be required. ABOUT ITCITC is a rapidly growing, family-owned business with a friendly, energized, and team-oriented work environment. By focusing on talented people, advanced manufacturing, and superior engineering, ITC has become a leader across our industries, creating thousands of products for customers who demand impeccable performance.With a broad range of customers spanning the marine, RV, automotive, architectural, specialty vehicle, and workplace furniture industries, we're experts in:RBG(W) lighting and controlDC Power & Charging SolutionsVehicle Components & AccessoriesGlobal Manufacturing & DistributionDesign & EngineeringEntrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. From design, to production, to product performance, our solutions are shaped by our specialized experience and unique team.ITC is committed to providing employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status. All employment decisions are based only on valid job requirements.Want more info? Visit our website to apply today. RequirementsJOB DESIRABLES AND REQUIREMENTSEducation/Experience:Education: Bachelor's degree preferred; an associate degree or equivalent experience may be considered. Experience: 5 years of B2B sales or account management experience, ideally in OEM or technical product sales. Experience in the RV industry is preferred. Demonstrated experience with follow up and closing, territory management, prospecting, negotiation, product knowledge, and building strong customer relationships.Physical Demands:Physical Requirements: Typical office environment with minimal physical demands.Travel: Majority of day-to-day travel is within the Elkhart County, IN. and surrounding area with reoccurring trips to the Fort Wayne, IN. area. Occasional visits to out-of-state customer sites or attendance at industry events as necessary.Knowledge, Skills and Abilities:Communication & Presentation Skills: Excellent written, verbal, and virtual communication skills.Motivation & Learning Agility: A creative, self-driven individual with a passion for learning, personal growth, and adaptability in dynamic situations.Skills: Demonstrated record of sales growth, and proven expertise in account management, relationship building, and negotiation. Time management, and the ability to prioritize will be keys to success. Team Collaboration: Ability to work effectively across departments and with individuals from diverse backgrounds and areas of expertise.Technical Proficiency: Microsoft Office Suite, and other relevant business software. CRM and ERP experience a plus. Ability to learn new tools and technologies.Salary Description $70,000-$80,000 per year + commission