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Top Secret Clearance Jobs

Technical Services Analyst

Top Secret Clearance Jobs, El Segundo, California, United States, 90245


About the job Technical Services Analyst Top Secret Clearance Jobs

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Job ID 2412560

Location

EL SEGUNDO, CA, US

Date Posted

2024-09-27

Category

Information Technology

Subcategory

Technical Svcs

Schedule

Full-time

Shift

Day Job

Travel

Yes, 10 % of the Time

Minimum Clearance Required TS/SCI With Poly

Clearance Level Must Be Able to Obtain

None

Potential for Remote Work

No

Description SAIC has an opening for a

Technical Services Analyst . This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

This position is based full time in-person in El Segundo, CA.

Responsibilities Responds to situations where first-line support was unable to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is more technical or sophisticated in nature. Will be involved in customer installation and training. Will be involved with computer moves, image and deployment of computer systems, and incoming/removal documentation. Maintaining asset records. Qualifications

Required Education

Bachelor's Degree and 2+ years of IT support experience. An additional 4+ years of experience may be considered in lieu of a degree. Required Clearance

Must be a US Citizen, currently holding an active TS/SCI with a CI Poly. Required Experience

Ability to learn customer support processes and techniques. Ability to work well with all teammates and multi-task in a fast-paced environment. Outstanding analytical and problem-solving skills, and excellent customer service. Excellent Interpersonal, written, and oral communication skills. Required Certifications

Ability to obtain a DoD 8570 IAT Level II certification within 90 days of hire date. Target salary range $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.