Agil3tech
Lead Systems Administrator (Alternate KPM)
Agil3tech, Richmond, Virginia, United States,
Lead Systems Administrator (Alternate KPM)
Agil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations; and ensure our customers, employees, and other stakeholders are the focal point of all decisions and actions. Join A3T and watch your career soar!Job duties:
LAN Installation will include both LAN hardware and software. Installations shall strictly adhere to customer Standards.Provide installation, implementation, and problem resolution support for COTS and customer custom designed applications.Ensure that all DS and IRM security and hardware configurations are strictly adhered to. Report security violations to customer as soon as they are discovered.Software Installation: Install and test new software acquired by the customer.Troubleshooting and Problem Resolution: Provide technical assistance to customer users experiencing trouble with their applications.Troubleshoot problems utilizing diagnostic software when possible. Prepare an issue/instance report recommending necessary course of action to remedy situation for problems that cannot be immediately corrected.Hardware and Software Installation: Install and test new PC hardware and software acquired by the customer.Ensure that all newly installed computers, peripherals, or boards are in working order and logged into the customer's inventory.Interview the customer's staff to determine hardware and application needs.Provide telephone support to LAN users.Utilize Remedy/ServiceNow to manage tickets.Serve as the Alternate KPM when the KPM is not available.Expert knowledge of Desktop support services.Ability to work with upper-level government and contract staff in a professional manner.Ability to generate well written reports with no errors.Ability to supervise helpdesk staff, assign work, train new systems administrators, and other tasks associated with leading a government help desk.Qualifications:
Clearance: Active Top Secret (must be US Citizen)Requires a bachelor’s degree in computer science, Information Systems or related field of study,
or
10+ years’ experienceDesired Certification:
IAT Level I: A+ CE, Network+ CE, SSCPIAT Level II: GSEC, Security+ CE, SSCP, CCNA-Security, CySA+Knowledge of ServiceNow ticketing systemCompany Overview
Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country.A3T offers excellent benefits to enhance the work-life balance, including:Medical InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term & Long-Term Disability401k Retirement Savings Plan with Company MatchPaid HolidaysPaid Time Off (PTO)Tuition and Professional Development AssistanceParking/Travel Reimbursement (metropolitan areas)It is the policy of A3T to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.
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Agil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations; and ensure our customers, employees, and other stakeholders are the focal point of all decisions and actions. Join A3T and watch your career soar!Job duties:
LAN Installation will include both LAN hardware and software. Installations shall strictly adhere to customer Standards.Provide installation, implementation, and problem resolution support for COTS and customer custom designed applications.Ensure that all DS and IRM security and hardware configurations are strictly adhered to. Report security violations to customer as soon as they are discovered.Software Installation: Install and test new software acquired by the customer.Troubleshooting and Problem Resolution: Provide technical assistance to customer users experiencing trouble with their applications.Troubleshoot problems utilizing diagnostic software when possible. Prepare an issue/instance report recommending necessary course of action to remedy situation for problems that cannot be immediately corrected.Hardware and Software Installation: Install and test new PC hardware and software acquired by the customer.Ensure that all newly installed computers, peripherals, or boards are in working order and logged into the customer's inventory.Interview the customer's staff to determine hardware and application needs.Provide telephone support to LAN users.Utilize Remedy/ServiceNow to manage tickets.Serve as the Alternate KPM when the KPM is not available.Expert knowledge of Desktop support services.Ability to work with upper-level government and contract staff in a professional manner.Ability to generate well written reports with no errors.Ability to supervise helpdesk staff, assign work, train new systems administrators, and other tasks associated with leading a government help desk.Qualifications:
Clearance: Active Top Secret (must be US Citizen)Requires a bachelor’s degree in computer science, Information Systems or related field of study,
or
10+ years’ experienceDesired Certification:
IAT Level I: A+ CE, Network+ CE, SSCPIAT Level II: GSEC, Security+ CE, SSCP, CCNA-Security, CySA+Knowledge of ServiceNow ticketing systemCompany Overview
Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country.A3T offers excellent benefits to enhance the work-life balance, including:Medical InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term & Long-Term Disability401k Retirement Savings Plan with Company MatchPaid HolidaysPaid Time Off (PTO)Tuition and Professional Development AssistanceParking/Travel Reimbursement (metropolitan areas)It is the policy of A3T to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.
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