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Plazahotelelpaso

Senior Catering Sales & Events Manager

Plazahotelelpaso, Washington, District of Columbia, us, 20022


Opportunity: Senior Catering Sales & Event Manager

Sell and service banquet and meeting functions in order to achieve catering department goals.

Essential Job Functions

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Oversee all catering sales, targeted towards existing and new corporate and social markets.

Solicit new business, making prospecting calls and outside client visits.

Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.

Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.

Service accounts including BEO’s and Group Resumes when necessary.

Prepare information for, meet with and entertain clients as deemed appropriate to obtaining potential business from that account.

Provide an exceptional level of service and acquire the highest quality of catered products for our clients.

Communicate both verbally and in writing to provide clear direction to staff.

Plan and conduct pre and post-convention meetings with clients and respective departments.

Establish rapport with and entertain meeting planners while promoting hotel facilities and services.

Conduct walking site inspections throughout the property.

Monitor in-house group activity, providing assistance as needed. Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.

Assign banquet/meeting rooms set up based on the needs of clients.

Review banquet associates’ work to ensure accuracy.

Coordinate activities of various departments to service accounts.

Document tracking of group activity. Access and input data into a computer system to generate account history reports.

Follow sustainability guidelines and practices related to HHM’s EarthView program.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Perform other duties as requested by management.

Position Requirements

Bachelor’s degree in Hospitality or related industry preferred.

Proven track record in catering and banquet sales required.

Work Environment and Context

Work schedule varies and may include working on holidays and weekends.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

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People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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