The J.Jill Group
Store Manager - The Shops at Chestnut Hill
The J.Jill Group, Oklahoma City, Oklahoma, United States,
Our Brand :J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.
Overview :The Store Manager is responsible for leading their store team to maximize store potential, achieving sales productivity goals and profitability as well as hiring, coaching and developing associates as selling and style advisors. Works closely with the District Manager to ensure corporate policies are adhered to and ensures excellent J. Jill visual merchandising and operational standards in the store.
Responsibilities :Sales Generation and PerformanceAccountable for leading the store team to achieve individual and store sales and productivity goals through inspiring and motivating coaching.Lead the achievement of store sales plan and all store goals and develop actionable plans to improve store performance if necessary.Ability to forecast and analyze business and communicate appropriate goals to associates to drive results and hold teams accountable, while managing expenses.Communicate store and individual goals to all associates in the store and coach and motivate associates to contribute their best efforts.Identify and celebrate individual and team successes.Drive, in partnership with District Manager, local outreach and events to acquire new customers and increase customer visit frequency.Build customer loyalty by leading associates to create genuine connections with customers.Work with customers and lead the team to resolve merchandise and customer service issues timely and effectively.Talent ManagementIdentify and continually recruit talent to support J. Jill culture, goals and objectives.Responsible for creating a top producing, talented team that is focused on achieving individual and store goals.Conduct ongoing training and development of all associates on selling culture and techniques.Resolve HR related issues timely and professionally according to company policy.Coach and Develops Store TeamCreate a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution.Act as a sales leader by delighting customers with service that is unique to her needs.Ensure an effective leader is scheduled and functioning in the role of sales leader on the sales floor at all times.Challenge individuals to learn and grow and try new skills and selling approaches.Encourage store associates to try on new styles to further their product knowledge.Direct and coach all associates to ensure a consistent environment of greeting every customer promptly and genuinely.Visual MerchandisingStrong visual merchandising skills with ability to make appropriate product and fixture placement decisions.Plan, direct and execute floor sets and ongoing re-merchandising of store.Ensure excellent visual standards are consistently maintained.Ensure the sales floor is continually replenished according to minimum product level standards.Operational ExcellenceCreate optimal weekly store schedules to maximize sales floor coverage during peak selling times.Continually assess store team structure to meet the current store needs.Ensure daily use of the current reports and tools to plan strategy of floor coverage and management of tasks.Achieve excellence in all operational areas and functions.Protect company assets and reduce merchandise shrink by managing internal, external and administrative inventory processes.Ensure compliance to company policies and procedures.
Qualifications :Ability to forecast and analyze business trends and make effective action plans.Proven ability to network; acquiring and maintaining talent.Passionate about fashion and the J. Jill brand; continually engaged.Treats everyone on the team with dignity and respect.4-6 years Women’s Specialty Retail Management experience required, 1+ years in a Store Manager position preferred.Excellent leadership qualities, training and team building skills.Proven excellent customer service skills with statistical track record in all areas of sales.Established history in recruiting and retaining a talented sales and support team.Excellent communication and analytical skills.Strong style, merchandising and wardrobing skills.College degree preferred, or previous work experience in a management position.Point of Sale and general office software technical experience.Experience in relevant Human Resource processes.
About Us :At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment.
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Overview :The Store Manager is responsible for leading their store team to maximize store potential, achieving sales productivity goals and profitability as well as hiring, coaching and developing associates as selling and style advisors. Works closely with the District Manager to ensure corporate policies are adhered to and ensures excellent J. Jill visual merchandising and operational standards in the store.
Responsibilities :Sales Generation and PerformanceAccountable for leading the store team to achieve individual and store sales and productivity goals through inspiring and motivating coaching.Lead the achievement of store sales plan and all store goals and develop actionable plans to improve store performance if necessary.Ability to forecast and analyze business and communicate appropriate goals to associates to drive results and hold teams accountable, while managing expenses.Communicate store and individual goals to all associates in the store and coach and motivate associates to contribute their best efforts.Identify and celebrate individual and team successes.Drive, in partnership with District Manager, local outreach and events to acquire new customers and increase customer visit frequency.Build customer loyalty by leading associates to create genuine connections with customers.Work with customers and lead the team to resolve merchandise and customer service issues timely and effectively.Talent ManagementIdentify and continually recruit talent to support J. Jill culture, goals and objectives.Responsible for creating a top producing, talented team that is focused on achieving individual and store goals.Conduct ongoing training and development of all associates on selling culture and techniques.Resolve HR related issues timely and professionally according to company policy.Coach and Develops Store TeamCreate a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution.Act as a sales leader by delighting customers with service that is unique to her needs.Ensure an effective leader is scheduled and functioning in the role of sales leader on the sales floor at all times.Challenge individuals to learn and grow and try new skills and selling approaches.Encourage store associates to try on new styles to further their product knowledge.Direct and coach all associates to ensure a consistent environment of greeting every customer promptly and genuinely.Visual MerchandisingStrong visual merchandising skills with ability to make appropriate product and fixture placement decisions.Plan, direct and execute floor sets and ongoing re-merchandising of store.Ensure excellent visual standards are consistently maintained.Ensure the sales floor is continually replenished according to minimum product level standards.Operational ExcellenceCreate optimal weekly store schedules to maximize sales floor coverage during peak selling times.Continually assess store team structure to meet the current store needs.Ensure daily use of the current reports and tools to plan strategy of floor coverage and management of tasks.Achieve excellence in all operational areas and functions.Protect company assets and reduce merchandise shrink by managing internal, external and administrative inventory processes.Ensure compliance to company policies and procedures.
Qualifications :Ability to forecast and analyze business trends and make effective action plans.Proven ability to network; acquiring and maintaining talent.Passionate about fashion and the J. Jill brand; continually engaged.Treats everyone on the team with dignity and respect.4-6 years Women’s Specialty Retail Management experience required, 1+ years in a Store Manager position preferred.Excellent leadership qualities, training and team building skills.Proven excellent customer service skills with statistical track record in all areas of sales.Established history in recruiting and retaining a talented sales and support team.Excellent communication and analytical skills.Strong style, merchandising and wardrobing skills.College degree preferred, or previous work experience in a management position.Point of Sale and general office software technical experience.Experience in relevant Human Resource processes.
About Us :At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment.
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