Hitachi Vantara Corporation
Application Support Site Reliability Engineer
Hitachi Vantara Corporation, Dallas, Texas, United States, 75215
Application Support Site Reliability Engineer
Location:
Dallas, Texas, United StatesJob ID:
1030441DSDate Posted:
Nov 8, 2024Segment:
Digital System & ServiceBusiness Unit:
Hitachi Services & PlatformsCompany Name:
Hitachi Digital ServicesProfession (Job Category):
IT, Telecom & InternetJob Type (Experience Level):
ExperiencedJob Schedule:
Full-timeOur CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next.The roleThe
Site Reliability Engineer
is a fundamental piece of the Site Reliability Engineering team. Site Reliability Engineering is accountable for the availability, reliability, and performance of the services and platforms in a highly transactional 24x7 environment.What you will do:Monitor application performance, take steps to improve overall application performance and stability, and follow through with implementation.Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.Troubleshoot issues handling OS, Networking, databases in a cloud-based environment/on-premises environment and handle live production incidents, debug/troubleshoot application, and infrastructure issues, follow and implement SRE best practices.Conduct system analysis, configuration management and develop improvements for system software performance, availability, and reliability.Work closely with software engineers and QA to ensure the system is responding properly to non-functional requirements such as performance, security, and availability.Document system knowledge as acquired over time, create runbooks and ensure critical system information is readily available to those who need it.Maintain and monitor deployment of the servers, docker containers, databases, and general backend infrastructure.What you'll bring:Bachelor's Degree in Computer Science or related; or equivalent combination of education and experience.5+ years experience in full-stack application support/DevOps/SRE role.Experience in Javascript, Typescript and web development technologies.Proficient in scripting languages such as Powershell and/or Python.Troubleshooting utilizing built-in browser tools.Knowledge of DevOps methodologies and the tools involved such as CI/CD concepts, CI/CD tools (Jenkins, CodePipeline, etc.), and automation and configuration tools (Puppet, Ansible, etc.) a plus.Knowledge of public clouds (GCP, AWS, Azure) inclusive of implementing projects on public clouds a plus.Ability and willingness to adapt to new application stacks and new technology concepts as the business evolves over time.Excellent communication skills, both verbal and written.Ability to collaborate with local and remote teams in different time zones.Ability to present/lead technical discussions.As required by the Equal Pay and Transparency Acts, the expected base salary for this position is
$125,000 - $140,000 + Bonus + Benefits.We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.
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Location:
Dallas, Texas, United StatesJob ID:
1030441DSDate Posted:
Nov 8, 2024Segment:
Digital System & ServiceBusiness Unit:
Hitachi Services & PlatformsCompany Name:
Hitachi Digital ServicesProfession (Job Category):
IT, Telecom & InternetJob Type (Experience Level):
ExperiencedJob Schedule:
Full-timeOur CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next.The roleThe
Site Reliability Engineer
is a fundamental piece of the Site Reliability Engineering team. Site Reliability Engineering is accountable for the availability, reliability, and performance of the services and platforms in a highly transactional 24x7 environment.What you will do:Monitor application performance, take steps to improve overall application performance and stability, and follow through with implementation.Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.Troubleshoot issues handling OS, Networking, databases in a cloud-based environment/on-premises environment and handle live production incidents, debug/troubleshoot application, and infrastructure issues, follow and implement SRE best practices.Conduct system analysis, configuration management and develop improvements for system software performance, availability, and reliability.Work closely with software engineers and QA to ensure the system is responding properly to non-functional requirements such as performance, security, and availability.Document system knowledge as acquired over time, create runbooks and ensure critical system information is readily available to those who need it.Maintain and monitor deployment of the servers, docker containers, databases, and general backend infrastructure.What you'll bring:Bachelor's Degree in Computer Science or related; or equivalent combination of education and experience.5+ years experience in full-stack application support/DevOps/SRE role.Experience in Javascript, Typescript and web development technologies.Proficient in scripting languages such as Powershell and/or Python.Troubleshooting utilizing built-in browser tools.Knowledge of DevOps methodologies and the tools involved such as CI/CD concepts, CI/CD tools (Jenkins, CodePipeline, etc.), and automation and configuration tools (Puppet, Ansible, etc.) a plus.Knowledge of public clouds (GCP, AWS, Azure) inclusive of implementing projects on public clouds a plus.Ability and willingness to adapt to new application stacks and new technology concepts as the business evolves over time.Excellent communication skills, both verbal and written.Ability to collaborate with local and remote teams in different time zones.Ability to present/lead technical discussions.As required by the Equal Pay and Transparency Acts, the expected base salary for this position is
$125,000 - $140,000 + Bonus + Benefits.We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.
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