Chief Operating Officer

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Chief Operating Officer at Greater Wyoming Valley Area YMCA serves on the CEO’s senior leadership team, alongside leaders in Finance, Development and Child Care Services, and ensures successful operation of the YMCA branches. The Chief Operating Officer is primarily responsible for providing leadership of assigned Branch Operations and branch executives, and also building systems and processes that improve program deployment and customer satisfaction association-wide. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Bachelor's degree in human services, business, social services or equivalent work experience. YMCA Organizational Leader certification preferred. Eight or more years of professional experience in the YMCA or another nonprofit preferred. Knowledge and experience in all aspects of operations, including staff supervision and development, membership practices, program development and implementation, volunteerism, facility and property management and financial practices. Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff. Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others.

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