First Financial Credit Union
Branch Manager
First Financial Credit Union, West Covina, California, United States, 91790
Joining First Financial Credit Union as a Branch Manager at our West Covina branch means becoming part of a team of dedicated and self-motivated individuals who enjoy assisting others in a collaborative and forward-thinking environment. As a Branch Manager, you will inspire and guide a team of 3-6 employees towards achieving service-oriented goals. Utilizing your comprehensive knowledge of Federal and State regulations, you will be instrumental in opening and closing the branch, adhering to operational and security policies. Our most effective Branch Managers are characterized by their strategic thinking and robust leadership abilities. They prioritize teamwork and possess excellent interpersonal communication skills. If you resonate with these attributes and excel in a service-driven environment, First Financial Credit Union offers you an exceptional career opportunity.
Job Responsibilities
Coaches and develops employees to enhance their cross-selling abilities, sales knowledge, and overall sales performance.
Coaching and developing staff members, ie. Personal Development Plans
Team building of subordinates, including promoting a positive culture
Ensure employee satisfaction and positive team culture
Recommends candidates for hire, termination, or discipline
Expertise in funding consumer loans, as well as reviews documentation for accuracy and completeness; assists members with completing documents; researches and resolves related issues.
Complete understanding of all branch operations is essential, encompassing audit, branch operations certifications, ATM fulfillment, and the maintenance of vaults and cash negotiables.
Directs daily activities of the branch
Direct supervision over branch personnel including:Determining personnel requirements of the branch and providing for the selection, placement, promotion or transfer of properly qualified personnel ensuring support of and compliance with equal employment programs and law
Reviewing progress of assignments; conducting performance appraisals and recommending salary adjustments, employee status change, etc.
Developing higher levels of expertise in staff members by conducting Personal Development Plans and encouraging further education, participation in seminars and Credit Union training programs, and providing learning opportunities within the branch.
Performs all duties in compliance with laws, regulations, Credit Union policies and procedures
Must comply with all BSA and OFAC regulations
Qualifications, capabilities and skills
High School graduate or equivalent. College degree preferred.
The position requires at least two years of prior experience as a Branch Manager within or in the banking industry.
Preferred knowledge or experience in a Real Estate loan department, Consumer Lending, and general product knowledge
Business Development methods
Proven track record of increasing sales and profitability for assigned branch/department
Knowledge of Credit Union operations and audit experience
Demonstrated supervisory skills sufficient to manage a staff of four or more
Knowledge of Human Resource Laws and regulations
Ability to work independently and in teams to analyze business and personnel information and make sound decisions
Strong team-building and coaching skills
Strong interpersonal/analytical skills
We offer the following exceptional benefits
Medical, Dental, Vision, Flexible Spending Accounts and Employee Assistance Program
Company-sponsored Life insurance, Short and Long term disability
Voluntary Benefits with Colonial Life and Guardian
Paid Time Off (PTO) for Non-Union employees
Additional PTO Service award for every 5 years of service
401(k) with 5% Safe Harbor Employer Contributions
Incentives and Recognition based on performance
Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
Employee appreciation and recognition events
Opportunity to win trips
Opportunities for gain sharing
Employer of Choice
Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and 401(k) plan to comprehensive medical benefits.Community Minded, Like You
Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission.History
Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed to today as were in 1933!
For more information about the organization, please visit www.ffcu.org.
Job Responsibilities
Coaches and develops employees to enhance their cross-selling abilities, sales knowledge, and overall sales performance.
Coaching and developing staff members, ie. Personal Development Plans
Team building of subordinates, including promoting a positive culture
Ensure employee satisfaction and positive team culture
Recommends candidates for hire, termination, or discipline
Expertise in funding consumer loans, as well as reviews documentation for accuracy and completeness; assists members with completing documents; researches and resolves related issues.
Complete understanding of all branch operations is essential, encompassing audit, branch operations certifications, ATM fulfillment, and the maintenance of vaults and cash negotiables.
Directs daily activities of the branch
Direct supervision over branch personnel including:Determining personnel requirements of the branch and providing for the selection, placement, promotion or transfer of properly qualified personnel ensuring support of and compliance with equal employment programs and law
Reviewing progress of assignments; conducting performance appraisals and recommending salary adjustments, employee status change, etc.
Developing higher levels of expertise in staff members by conducting Personal Development Plans and encouraging further education, participation in seminars and Credit Union training programs, and providing learning opportunities within the branch.
Performs all duties in compliance with laws, regulations, Credit Union policies and procedures
Must comply with all BSA and OFAC regulations
Qualifications, capabilities and skills
High School graduate or equivalent. College degree preferred.
The position requires at least two years of prior experience as a Branch Manager within or in the banking industry.
Preferred knowledge or experience in a Real Estate loan department, Consumer Lending, and general product knowledge
Business Development methods
Proven track record of increasing sales and profitability for assigned branch/department
Knowledge of Credit Union operations and audit experience
Demonstrated supervisory skills sufficient to manage a staff of four or more
Knowledge of Human Resource Laws and regulations
Ability to work independently and in teams to analyze business and personnel information and make sound decisions
Strong team-building and coaching skills
Strong interpersonal/analytical skills
We offer the following exceptional benefits
Medical, Dental, Vision, Flexible Spending Accounts and Employee Assistance Program
Company-sponsored Life insurance, Short and Long term disability
Voluntary Benefits with Colonial Life and Guardian
Paid Time Off (PTO) for Non-Union employees
Additional PTO Service award for every 5 years of service
401(k) with 5% Safe Harbor Employer Contributions
Incentives and Recognition based on performance
Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
Employee appreciation and recognition events
Opportunity to win trips
Opportunities for gain sharing
Employer of Choice
Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and 401(k) plan to comprehensive medical benefits.Community Minded, Like You
Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission.History
Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed to today as were in 1933!
For more information about the organization, please visit www.ffcu.org.