Manager, Software Configuration

Your RoleThe Provider Operations team is responsible for procurement, processing, and enablement of consumption of provider and practitioner add, change, or terminate requests data demographics and attributes. Using a combination of automated capabilities and manual procedures, the department supports all provider types and all lines of business organization-wide. The Software Configuration Manager will report to one of the Senior Managers within Provider Operations. In this role, you will be accountable for managing inventory end to end against regulatory and contractual timeliness and utilizing quality metrics, inventory management techniques, protocols, and operational controls. You will also support and manage the performance of the staff and their ability to process transactions using both automated and manual capabilities.Your Knowledge and ExperienceRequires a bachelor’s degree or equivalent experienceRequires at least 7 years prior relevant experience, including 3 years of management experience gained as a team leader, supervisor, or project/program managerRequires experience in operational inventory management & control for operational teamsRequires strong issues & conflict resolution skills working across multiple functional areas to achieve a common goalRequires strong industry knowledge of Health Plan operations and provider data utilizationRequires strong skills in change & performance managementRequires strong root cause diagnostic & process remediation skills

#J-18808-Ljbffr