Coordinator of Learning Resources

The Coordinator of Learning Resources - Learning Commons Coordinator organizes and implements the day-to-day operations for subject-based tutoring and writing assistance at one or more campus locations, as assigned. The Coordinator helps manage tutors and the tutoring schedule, supervises peer, work-study and volunteer tutors, and works collaboratively with other LLC staff to develop programs and deliver services as an integrated unit. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: - Oversee the day-to-day operations for student academic assistance within the assigned LLC location and online, including but not limited to recruiting, interviewing, hiring, training, supervising, and evaluating peer tutors. - Facilitate student access to learning support (e.g., assist students with making tutoring appointments, explain tutoring services, promote services, etc.); provide direct academic support as needed and appropriate. - Coordinate and monitor processes and systems to connect students with learning support services; create resources and promote practices that support self-directed learning. - Ensure the collection and maintenance of electronic records (in TracCloud or other applicable software). - Collaborate with LLC staff to offer academic success workshops and other LLC events for the Bristol student community. - Aid LLC patrons by supporting circulation desk procedures, such as but not limited to checking in and checking out materials, answering questions about the LLC, and assisting with printer/photocopier. - Work a set schedule of hours, which may include evenings and weekends, at one or more campus locations, as assigned. REQUIRED QUALIFICATIONS: * NOTE: Unless otherwise noted, all required qualifications must be met by date of hire. - Master\'s degree in Education, or a field closely related to one of the disciplines Bristol offers tutoring in (e.g., Biology, Business, Health Sciences, Liberal Arts, Math, Physical Sciences, Writing).* - Minimum of five (5) years of experience and/or training that includes teaching in assigned specialty, nontraditional student instruction, program management, and personal computer operations. * - Demonstrated proficiency with Microsoft Office software, including Office 365 applications and videoconferencing tools. - Excellent verbal and written communication skills. - Reliable transportation in order to travel to and from meetings, trainings, or campus and community locations as required. - Ability to work nights and/or weekends as business needs dictate. PREFERRED QUALIFICATIONS: - Minimum of two (2) years of experience as a tutor. - Demonstrated experience in an academic support role in higher education, including familiarity with any of the following: program development and promotion, peer-assisted learning models, tutor training and certification, or academic skills coaching. - Demonstrated success in supporting community college students from underrepresented groups, including students from historically underrepresented racial and ethnic groups, first-generation-to-college students, adult students, and low-income students. - Demonstrated knowledge and skills related to academic support services. - Experience with TracCloud or other tutoring center scheduling or data management software. - Ability to speak a language in addition to English.