Sonesta Hotels
Area Marketing Coordinator
Sonesta Hotels, Chicago, Illinois, United States, 60290
Job Description SummaryThe Area Marketing Coordinator will assist and support the Area Director of Sales & Marketing and larger team in driving sales & marketing tactics and deliverables, as well as lead various initiatives.Job DescriptionPrincipal duties and responsibilities (Essential Functions) include:Assist in building content, marketing campaigns and promotionsCreate and edit internal flyers/promotions for sales & catering teamAssist operational departments with all visual needs for internal communicationsCreate sales email campaigns and maintain database management of CRMCreate content, posting schedule, draft posts and monitor two food and beverage social media channels while working with operational team on any necessary responsesAssist in the coordination and execution of local property eventsAssist in the coordination of property photo shootsManage setting up new vendors and the processing of POs and invoices to manage sales and marketing budget. Make appropriate forecast changes and monitoring of budget as needed in conjunction with sales and marketing leadership. Monthly budget calls with the Directors of Finance.Work with the internal operations team to develop SOPs and be the on-site go-to person for hotel and F&B related coordination/roll out of property marketing initiativesProactively audit and make needed edits to third party profiles such as Cvent, WeddingWire, PartySlate, Yelp, etc. to ensure visual representation of hotels is accurate.Source, order and manage inventory for departmental amenities, collateral and giveaway items, including a twice-yearly sales blitzPrepare, maintain and keep organized marketing department files, including the Sales Department Training Binder and documents in Box.Input and track comp rooms and distribute VIP alerts for marketing/PR stays for media, influencers and local partnersAttend departmental meetings to communicate promotions to staffDeliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectationsYou will consistently deliver our GUEST model:
G reet or welcome everyone, warmly with a smileU se eye and ear contact and guest’s nameE stablish/anticipate needsS olve and own all requests/complaintsT hank everyone
Build solid relationship with your ColleaguesTreat colleagues with respect and dignityOther duties and responsibilities may be assigned.Qualifications and SkillsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate, both verbally and written, effectively with guests, vendors and co-workersAppropriate professional appearance and demeanorPreferred 1 year of previous experience in marketing, PR or social mediaExcellent organizational skillsExcellent time management skills and ability to multitask and prioritize workloadAttention to detail and problem-solving skillsProficient in Microsoft Word, Excel, PowerPoint, Canva and other Microsoft Office ApplicationsKnowledge of InDesign, Photoshop, Adobe Illustrator, Later Social Media Management Platform and photography a plus.Additional Job Information/AnticipatedPay RangeGo Beyond@SonestaHotels
WHO WE AREWe are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission:
To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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G reet or welcome everyone, warmly with a smileU se eye and ear contact and guest’s nameE stablish/anticipate needsS olve and own all requests/complaintsT hank everyone
Build solid relationship with your ColleaguesTreat colleagues with respect and dignityOther duties and responsibilities may be assigned.Qualifications and SkillsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate, both verbally and written, effectively with guests, vendors and co-workersAppropriate professional appearance and demeanorPreferred 1 year of previous experience in marketing, PR or social mediaExcellent organizational skillsExcellent time management skills and ability to multitask and prioritize workloadAttention to detail and problem-solving skillsProficient in Microsoft Word, Excel, PowerPoint, Canva and other Microsoft Office ApplicationsKnowledge of InDesign, Photoshop, Adobe Illustrator, Later Social Media Management Platform and photography a plus.Additional Job Information/AnticipatedPay RangeGo Beyond@SonestaHotels
WHO WE AREWe are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission:
To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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