Henry Ford Health System
Director of Operational Excellence - Henry Ford Hospital
Henry Ford Health System, Detroit, Michigan, United States, 48228
GENERAL SUMMARY
Henry Ford Hospital is conducting a search for a Director, Operational Excellence. Reporting to the Vice President, Operations. This leader will be responsible for improving the efficiency of operations for both clinical and operational ancillary services at Henry Ford Hospital. They will plan, implement, evaluate, facilitate, and continuously improve the performance of operations across multiple departments throughout the hospital. Additionally, this leader will facilitate improvements in the design, management, and execution of the institution's strategic plan and financial goals. They will actively utilize process improvement, change, project, and analytic methodologies regularly.
EDUCATION/EXPERIENCE
· The ideal candidate will have:
· Bachelor's degree in a relevant field. Master's degree in business management, healthcare administration, or other related field preferred.
· Five (5) years of relevant experience, including experience developing project plans/road maps for implementation in a matrixed organization.
· Experience working on modifications within the electronic medical record preferred.
· Lean Six Sigma training preferred.
· Excellent written and verbal communication skills.
· Effective oral communication skills in the following areas: active listening, assertiveness, providing feedback/coaching, mentoring, team building and conflict management.
· Strong facilitative interpersonal skills.
· Excellent problem-solving skills.
· Innovative and creative leadership style.
· Participative management style.
· Analytical skills to evaluate root causes, interventions, and outcomes.
CERTIFICATIONS/LICENSURES
Project management or process improvement (i.e., Six Sigma, Green Belt certification) certification preferred.
GENERAL SUMMARY
Henry Ford Hospital is conducting a search for a Director, Operational Excellence. Reporting to the Vice President, Operations. This leader will be responsible for improving the efficiency of operations for both clinical and operational ancillary services at Henry Ford Hospital. They will plan, implement, evaluate, facilitate, and continuously improve the performance of operations across multiple departments throughout the hospital. Additionally, this leader will facilitate improvements in the design, management, and execution of the institution's strategic plan and financial goals. They will actively utilize process improvement, change, project, and analytic methodologies regularly.
EDUCATION/EXPERIENCE
· The ideal candidate will have:
· Bachelor's degree in a relevant field. Master's degree in business management, healthcare administration, or other related field preferred.
· Five (5) years of relevant experience, including experience developing project plans/road maps for implementation in a matrixed organization.
· Experience working on modifications within the electronic medical record preferred.
· Lean Six Sigma training preferred.
· Excellent written and verbal communication skills.
· Effective oral communication skills in the following areas: active listening, assertiveness, providing feedback/coaching, mentoring, team building and conflict management.
· Strong facilitative interpersonal skills.
· Excellent problem-solving skills.
· Innovative and creative leadership style.
· Participative management style.
· Analytical skills to evaluate root causes, interventions, and outcomes.
CERTIFICATIONS/LICENSURES
Project management or process improvement (i.e., Six Sigma, Green Belt certification) certification preferred.
Additional Information
Organization: Henry Ford Hospital - Detroit Main Campus
Department: Administration - Hospital
Henry Ford Health Location: Henry Ford Hospital - Detroit Main Campus
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
Henry Ford Hospital is conducting a search for a Director, Operational Excellence. Reporting to the Vice President, Operations. This leader will be responsible for improving the efficiency of operations for both clinical and operational ancillary services at Henry Ford Hospital. They will plan, implement, evaluate, facilitate, and continuously improve the performance of operations across multiple departments throughout the hospital. Additionally, this leader will facilitate improvements in the design, management, and execution of the institution's strategic plan and financial goals. They will actively utilize process improvement, change, project, and analytic methodologies regularly.
EDUCATION/EXPERIENCE
· The ideal candidate will have:
· Bachelor's degree in a relevant field. Master's degree in business management, healthcare administration, or other related field preferred.
· Five (5) years of relevant experience, including experience developing project plans/road maps for implementation in a matrixed organization.
· Experience working on modifications within the electronic medical record preferred.
· Lean Six Sigma training preferred.
· Excellent written and verbal communication skills.
· Effective oral communication skills in the following areas: active listening, assertiveness, providing feedback/coaching, mentoring, team building and conflict management.
· Strong facilitative interpersonal skills.
· Excellent problem-solving skills.
· Innovative and creative leadership style.
· Participative management style.
· Analytical skills to evaluate root causes, interventions, and outcomes.
CERTIFICATIONS/LICENSURES
Project management or process improvement (i.e., Six Sigma, Green Belt certification) certification preferred.
GENERAL SUMMARY
Henry Ford Hospital is conducting a search for a Director, Operational Excellence. Reporting to the Vice President, Operations. This leader will be responsible for improving the efficiency of operations for both clinical and operational ancillary services at Henry Ford Hospital. They will plan, implement, evaluate, facilitate, and continuously improve the performance of operations across multiple departments throughout the hospital. Additionally, this leader will facilitate improvements in the design, management, and execution of the institution's strategic plan and financial goals. They will actively utilize process improvement, change, project, and analytic methodologies regularly.
EDUCATION/EXPERIENCE
· The ideal candidate will have:
· Bachelor's degree in a relevant field. Master's degree in business management, healthcare administration, or other related field preferred.
· Five (5) years of relevant experience, including experience developing project plans/road maps for implementation in a matrixed organization.
· Experience working on modifications within the electronic medical record preferred.
· Lean Six Sigma training preferred.
· Excellent written and verbal communication skills.
· Effective oral communication skills in the following areas: active listening, assertiveness, providing feedback/coaching, mentoring, team building and conflict management.
· Strong facilitative interpersonal skills.
· Excellent problem-solving skills.
· Innovative and creative leadership style.
· Participative management style.
· Analytical skills to evaluate root causes, interventions, and outcomes.
CERTIFICATIONS/LICENSURES
Project management or process improvement (i.e., Six Sigma, Green Belt certification) certification preferred.
Additional Information
Organization: Henry Ford Hospital - Detroit Main Campus
Department: Administration - Hospital
Henry Ford Health Location: Henry Ford Hospital - Detroit Main Campus
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.