Head of Infrastructure Managed Services

Head of Infrastructure Managed ServicesAbout the CompanyDynamic organization providing various cloud-based servicesIndustryInformation Technology and ServicesTypePrivately HeldAbout the RoleThe Company is in search of a dynamic Head of Infrastructure Managed Services to lead a substantial post-sales team. The successful candidate will be responsible for overseeing the financial performance of managed, support, and technical services, with a strong focus on growth, profitability, and innovation. This role requires the ability to translate strategic objectives into actionable, measurable goals, and to collaborate with senior leadership on the development of market-ready service and product roadmaps. The Head of Infrastructure Managed Services will also be tasked with fostering collaboration between sales teams and managed services delivery, setting standards for client satisfaction, and identifying new business opportunities while ensuring service delivery excellence. Applicants for the Head of Infrastructure Managed Services position at the company should possess a deep understanding of IT services, including managed, support, and technical services, and IT service management across various IT domains. Expertise in relevant technologies such as infrastructure, cloud, and cybersecurity is essential. The role demands exceptional communication skills in both Cantonese and English, as well as proven leadership and collaboration abilities. The ideal candidate will have a significant background in managing IT services teams within a large-scale, global organization and a strong track record of working with vendors and service providers. Analytical and strategic thinking, the ability to analyze data, evaluate risks, and make recommendations that align with business objectives, are also key requirements for this senior management role.Travel PercentLess than 10%FunctionsInformation TechnologyFinance