First Citizens Bank
Network Engineer III - Data Center Support
First Citizens Bank, Raleigh, North Carolina, United States, 27601
Overview
This position provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and supports network infrastructure. Will provide Tier 3 support for issues related to networking. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after hours support.Responsibilities
Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWANCloud Network support/implementationExpert in BGP and other dynamic routing protocolsImplement, docutment, and plan regular upgrades of all devices under Network Operations responsiblity while maintaining compliance with SLAs, security, OS code and configuration standardsMonitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issuesCollaborate with vendors, colleagues and management to implement services and reduce costsManage network asset inventory and capacity planningAssist with Disaster Recovery testing efforts throughout the yearMonitor and assess network components and take appropriate actionsParticipate in on-call rotation for afterhours support
Qualifications
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networkingRequired Qualifications:In-depth knowledge of numerous networking technologies and protocols and how they interrelateExperience with Cisco switching and routing (NxOS and IOS)Collaboration with cross-functional groupsPreferred Qualifications:10+ years of experience with enterprise network systems and excellent troubleshooting expertiseAdditional Qualifications:Certifications: CCNA, CCNP Routing and SwitchingCertifications In : Wireless, Cisco ACI, Thousand Eyes are a plusPacket Aggregation experience (Gigamon)IPAM experience (Infoblox)Provisioning skillsFirst Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.
This position provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and supports network infrastructure. Will provide Tier 3 support for issues related to networking. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after hours support.Responsibilities
Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWANCloud Network support/implementationExpert in BGP and other dynamic routing protocolsImplement, docutment, and plan regular upgrades of all devices under Network Operations responsiblity while maintaining compliance with SLAs, security, OS code and configuration standardsMonitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issuesCollaborate with vendors, colleagues and management to implement services and reduce costsManage network asset inventory and capacity planningAssist with Disaster Recovery testing efforts throughout the yearMonitor and assess network components and take appropriate actionsParticipate in on-call rotation for afterhours support
Qualifications
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networkingRequired Qualifications:In-depth knowledge of numerous networking technologies and protocols and how they interrelateExperience with Cisco switching and routing (NxOS and IOS)Collaboration with cross-functional groupsPreferred Qualifications:10+ years of experience with enterprise network systems and excellent troubleshooting expertiseAdditional Qualifications:Certifications: CCNA, CCNP Routing and SwitchingCertifications In : Wireless, Cisco ACI, Thousand Eyes are a plusPacket Aggregation experience (Gigamon)IPAM experience (Infoblox)Provisioning skillsFirst Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.