Sharp Electronics Corp
Contract Administrator
Sharp Electronics Corp, Pleasanton, California, United States, 94566
Overview
The Meter Automation Coordinator position is responsible for the timely and accurate installation, maintenance, and removal of the MICAS meter automation software from the customer’s network, in compliance with all Sharp Electronics Corporation.
Responsibilities
Thorough understanding of the MICAS portal
Provide customer meter and supply automation reports and details to sales representatives for Customer QBR’s
Maintain equipment records in CRM, including Communication Mode, MAC Address, ATR Lead Time, Location
Maintain customer contact information in CRM
Maintain customer and equipment records in MICAS
Communicate with Contract Coordinators regarding changes in service contract details
Produce, review, work and distribute reports to various teams
Perform daily review of MICAS dashboards, proactively addressing issues as identified.
Review automated supply orders daily for accuracy.
Communicate with logistics team regarding device installations and removals.
Communicate with customers regarding MICAS Agent installation, maintenance, and support.
Communicate with service and logistics teams regarding equipment retirement/destruction.
Support individual branch MICAS attainment goals.
Qualifications
Established knowledge and understanding of computers and networks.
Proficiency in Power BI and Microsoft Office, with established knowledge and strong emphasis on Excel.
Outstanding communication and people skills
Ability to effectively communicate with all levels of the organization
In depth knowledge of SAP/BW reporting specific to contract management (i.e. BDL, Missing Meter report)
ABOUT US: Sharp Business Systems
Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.
Compensation for this position
The compensation range for this role is $40,500 - $72,200. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.
Employee perks
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and wholistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.
Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/vete ran
#li-sd1
Job Location US-CA-Pleasanton
Posted Date 3 months ago (8/27/2024 3:04 PM)
Job ID 2024-8148
Category Administration
The Meter Automation Coordinator position is responsible for the timely and accurate installation, maintenance, and removal of the MICAS meter automation software from the customer’s network, in compliance with all Sharp Electronics Corporation.
Responsibilities
Thorough understanding of the MICAS portal
Provide customer meter and supply automation reports and details to sales representatives for Customer QBR’s
Maintain equipment records in CRM, including Communication Mode, MAC Address, ATR Lead Time, Location
Maintain customer contact information in CRM
Maintain customer and equipment records in MICAS
Communicate with Contract Coordinators regarding changes in service contract details
Produce, review, work and distribute reports to various teams
Perform daily review of MICAS dashboards, proactively addressing issues as identified.
Review automated supply orders daily for accuracy.
Communicate with logistics team regarding device installations and removals.
Communicate with customers regarding MICAS Agent installation, maintenance, and support.
Communicate with service and logistics teams regarding equipment retirement/destruction.
Support individual branch MICAS attainment goals.
Qualifications
Established knowledge and understanding of computers and networks.
Proficiency in Power BI and Microsoft Office, with established knowledge and strong emphasis on Excel.
Outstanding communication and people skills
Ability to effectively communicate with all levels of the organization
In depth knowledge of SAP/BW reporting specific to contract management (i.e. BDL, Missing Meter report)
ABOUT US: Sharp Business Systems
Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.
Compensation for this position
The compensation range for this role is $40,500 - $72,200. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.
Employee perks
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and wholistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.
Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/vete ran
#li-sd1
Job Location US-CA-Pleasanton
Posted Date 3 months ago (8/27/2024 3:04 PM)
Job ID 2024-8148
Category Administration