Versiti Inc.
Specialist Donor
Versiti Inc., Marshfield, Wisconsin, us, 54472
Specialist Donor
Job Locations
US-WI-Marshfield
ID
2024-10836
Category
Health Services
Position Type
Full Time
Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.
We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Responsibilities
Prepares collection site and performs set up, including technology systems (may include quality control).Performs donor screening (collects donor histories), mini-physical, and phlebotomy.Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.Rebooks donors for future donation appointments.Understands and performs to all applicable regulatory and compliance requirements.Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.May prepare and pack units for transport.Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.May be eligible for additional "Skill" based pay (Driving, Language, etc), based on employee qualifications and business need. Requires evening, weekend and holiday work hours, and travel to other local collection sites as determined by business need.Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classificationUnderstands and performs in accordance with all applicable regulatory and compliance requirementsComplies with all standard operating policies and procedures
Qualifications
Education
High School Diploma or GED requiredExperience
Less than 1 year of job-related experience. required1-3 years relevant people facing experience preferredKnowledge, Skills and Abilities
Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. requiredAbility to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. requiredMust have basic mathematical aptitude. requiredAbility to apply judgment to written or oral instructions. requiredAbility to organize work to provide productive work flow. requiredHas strong attention to detail. requiredMust have good communication skills, including the ability to provide feedback to peers, and flexibility to work independently and with a team. requiredAbility to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra requiredLicenses and Certifications
Driver's License preferredSBA - Spanish Bilingual Assistance Certificate preferredTools and Technology
Personal Computer (desktop, laptop, tablet). requiredGeneral office equipment (computer, printer, fax, copy machine). requiredVehicle navigation system. requiredMicrosoft Suite (Word, Excel, PowerPoint, Outlook). requiredScreening equipment including:* Lancet* Sphygmomanometer (BP cuff)* Temperature probe* Hemoglobin analyzerrequiredPhlebotomy collection equipment including:* Blood mixer* Trimarequired
Connect With Us!
Not ready to apply? Connect with us for general consideration.
Job Locations
US-WI-Marshfield
ID
2024-10836
Category
Health Services
Position Type
Full Time
Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.
We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Responsibilities
Prepares collection site and performs set up, including technology systems (may include quality control).Performs donor screening (collects donor histories), mini-physical, and phlebotomy.Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.Rebooks donors for future donation appointments.Understands and performs to all applicable regulatory and compliance requirements.Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.May prepare and pack units for transport.Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.May be eligible for additional "Skill" based pay (Driving, Language, etc), based on employee qualifications and business need. Requires evening, weekend and holiday work hours, and travel to other local collection sites as determined by business need.Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classificationUnderstands and performs in accordance with all applicable regulatory and compliance requirementsComplies with all standard operating policies and procedures
Qualifications
Education
High School Diploma or GED requiredExperience
Less than 1 year of job-related experience. required1-3 years relevant people facing experience preferredKnowledge, Skills and Abilities
Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. requiredAbility to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. requiredMust have basic mathematical aptitude. requiredAbility to apply judgment to written or oral instructions. requiredAbility to organize work to provide productive work flow. requiredHas strong attention to detail. requiredMust have good communication skills, including the ability to provide feedback to peers, and flexibility to work independently and with a team. requiredAbility to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra requiredLicenses and Certifications
Driver's License preferredSBA - Spanish Bilingual Assistance Certificate preferredTools and Technology
Personal Computer (desktop, laptop, tablet). requiredGeneral office equipment (computer, printer, fax, copy machine). requiredVehicle navigation system. requiredMicrosoft Suite (Word, Excel, PowerPoint, Outlook). requiredScreening equipment including:* Lancet* Sphygmomanometer (BP cuff)* Temperature probe* Hemoglobin analyzerrequiredPhlebotomy collection equipment including:* Blood mixer* Trimarequired
Connect With Us!
Not ready to apply? Connect with us for general consideration.