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Brien Center for Mental Health

Shift Coordinator Community Services 2nd Shift

Brien Center for Mental Health, Pittsfield, Massachusetts, us, 01201


GENERAL DESCRIPTION:

Responsible for oversight of evening shifts including: site operations, staffing, internal audits, compliance with external audits, staff development, consultation, supervision, documentation requirements, site beautification and participate in implementation of individual action plans for person’s served.

Work as a member of a team to provide opportunities for individuals while displaying hope and optimism.

ESSENTIAL JOB FUNCTIONS:

Provide supervision, auditing, modeling and consultation to recovery facilitators on second and third shifts at each site (evening and overnight supervisors will float to each site)

Coordinate and collaborate with Residential Nurses regarding all site specific transitions of individuals including admissions or discharges from GLE, CSU, jail, nursing homes, hospitals, etc.

Manage call-outs on all shifts and consult with Program Managers or Clinical On-call as needed.

Coordinate staff schedules for all sites including staff/program reassignment and duties.

Monitor and insure completion of all medication and communication forms for next day appointments.

Monitor and update all person served records as required.

Monitor and maintain compliance of clinical records, including all MSDP and DMH standards.

Maintain work environment, manage and report hazards to supervisor and/or Facilities Manager.

Monitor and review all program’s required certifications, inspections and reports monthly, i.e. all staff certifications, MAP/DPH and DMH licenses, Occupancy Permits, furnace and hot water heater inspections, fire extinguishers, smoke alarms and fire drills.

Report findings to Program Manager in writing.

Report any facilities related issues to Facilities Manager.

Follow up to insure facilities issues are corrected.

Conduct medication auditing on a monthly basis. Report findings to Program Manager or designee in writing.

Conduct review and accounting of all funds on hand i.e. individual’s spending money, petty cash on a monthly basis.

Report findings to Program Manager or designee in writing.

Insure evening programming is active and within the scope of wellness and recovery principles.

OTHER RESPONSIBILITIES:

Assist person served with medication administration as needed.

Provide supervision to support MAP policy.

Provide direct supervision to staff as assigned.

Review and document person served progress towards goals

Work in a Recovery Facilitators capacity as necessary to provide adequate staff or respond to a clinical need.

Participate in all relevant staff meetings, recovery team meetings, scheduled supervision and interagency meetings

Serve on interagency committees

Keep supervisor well informed and updated on all house activities daily

Report any incidents regarding accidents, injury or medication errors to your supervisor and complete all corresponding

documentation.

Oversee accuracy of records and maintain record keeping according to DMH and MSDP standards.

Communicate a sense of hopefulness and respect

Flexibly respond to program scheduling needs

Represent the agency in a professional manner in all community contacts and interagency committees

Successfully complete and maintain MAP, CPR and First Aid certifications

Maintain all standards of confidentiality.

QUALIFICATIONS:

Associates or Bachelor’s degree in related field or four years of experience in related field

Knowledge of community resources

Knowledge of licensing requirements and skills to maintain those standards

Ability to make independent decisions based on defined recovery goals.

Leadership skills required to supervise and delegate responsibilities to other employees, students and volunteers and oversee assignments.

Proficient computer skills in using web based e-mail and ability to data enter information into spreadsheets and word processing documents

Ability to supervise, evaluate and motivate staff

Ability to work a flexible schedule

Ability to multi-task and deal with a wide variety of people

Ability to pass a Criminal Background Check (CORI) and Driver Background Check (DMV)

SKILLS:

Ability to work independently

Ability to employ time management skills

WORKING CONDITIONS:

Works in office; housing type environment: temperature regulated

Able to work or travel to various locations

PHYSICAL REQUIREMENTS AND CONDITIONS:

Manual & visual dexterity; correctable

Lifting Maximums:

weight of grocery bags and/or laundry baskets

Push, pull, stand, reach overhead and twist

Able to bend at the knees, waist and lower self to the ground or floor without assistance

Able to physically climb and descend stairs without assistance Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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