Associate Claims Specialist - Disability

Job Location: Must be commutable distance to MetLife Office - Tampa FL, Bloomfield CT, Aurora IL, Cary NC, Oriskany NY (Central NY)

In office once a month for office meetings

Summary of Responsibilities:

Provides exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.

Principal Responsibilities:

· Manages assigned caseload of long-term disability (LTD) claims.

· Determines whether to suspend, terminate, or pay claims.

· Updates current claims records (inputs data).

· Evaluates claimant eligibility via information received from claimant, attending physician, and employer.

· Follows plans to closure.

· Follows established claim policies and practices to resolve claims and issues.

· Performs other related duties as assigned or required.

Supervisory Responsibilities: None.

Job Requirements

Required Qualifications:

· High school diploma or equivalent

· 1+ years customer service experience

Preferred Qualifications:

· Excellent communications skills

· Ability to prioritize and multitask

· Ability to think abstractly

· Keyboarding skills

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.