Health Care Service Corporation
Design Researcher
Health Care Service Corporation, Richardson, Texas, United States, 75080
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.Job Summary This position is responsible for designing, conducting, and synthesizing human centered design research in support of C1 client design engagements and stakeholder collaboration projects. Responsibilities include leading design research activities and supporting concept design and implementation efforts based on formative, exploratory and evaluative research methods. The member insights will inform and inspire design and innovation engagements to address both user needs and HCSC stakeholder interests.
Required Job Qualifications:Bachelor's degree and 3 years design research, product design, design strategy or other related fieldStrong written, verbal, and interpersonal skillsExperience with user-centered design practices, methods and tools)Experience with both qualitative and quantitative research methodologies and practicesExperience with translating insights into actionable solutions, products, or servicesExperience working in a highly collaborative, consulting type environment
Preferred Job Qualifications:Familiarity with the health care industry and/or a highly regulated service industryExperience communicating with poise and professionalism with clients and co-workersExperience collaborating and working with multi-disciplinary teams and cross functional departmentsExperience in a consulting role with large enterprise level accounts and multiple, concurrent projectsExperience with Design Thinking, Human Centered Design, or UX and CX methodologiesFamiliarity with quantitative research methodsPassion for improving member journeys through designExperience with hybrid/remote working arrangements and virtual collaboration toolsMaintain a curious, user-centered mindsetAre you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!HCSC Employment Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.Base Pay Range$53,500.00 - $118,100.00
Required Job Qualifications:Bachelor's degree and 3 years design research, product design, design strategy or other related fieldStrong written, verbal, and interpersonal skillsExperience with user-centered design practices, methods and tools)Experience with both qualitative and quantitative research methodologies and practicesExperience with translating insights into actionable solutions, products, or servicesExperience working in a highly collaborative, consulting type environment
Preferred Job Qualifications:Familiarity with the health care industry and/or a highly regulated service industryExperience communicating with poise and professionalism with clients and co-workersExperience collaborating and working with multi-disciplinary teams and cross functional departmentsExperience in a consulting role with large enterprise level accounts and multiple, concurrent projectsExperience with Design Thinking, Human Centered Design, or UX and CX methodologiesFamiliarity with quantitative research methodsPassion for improving member journeys through designExperience with hybrid/remote working arrangements and virtual collaboration toolsMaintain a curious, user-centered mindsetAre you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!HCSC Employment Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.Base Pay Range$53,500.00 - $118,100.00