University of Utah
Academic and Program Coordinator, MHA
University of Utah, Salt Lake City, Utah, United States, 84193
Details
Open Date 11/05/2024
Requisition Number PRN40272B
Job Title Graduate Student Coord I
Working Title Academic and Program Coordinator, MHA
Job Grade D
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday through Friday, with occasional nights to support recruiting or student events and classes.
This job is considered ‘essential,’ requiring the employee to work on campus, in person.
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 50,000 to 60,000
Close Date 12/20/2024
Priority Review Date
Job Summary
The David Eccles School of Business at the University of Utah is seeking an enthusiastic and proactive Academic and Program Coordinator to join our Master of Healthcare Administration ( MHA ) program team. This role contributes to delivering an exceptional student experience, ensuring academic success, and supporting the smooth operation of the program. The ideal candidate will be committed to providing outstanding service to prospective and current MHA students, alumni, faculty, and staff, addressing their needs with professionalism, empathy, and a solutions-oriented approach.
This position requires strong communication, organizational skills, and a customer-centric mindset, along with the ability to foster meaningful relationships within a collaborative environment. The Academic and Program Coordinator will play a central role in advising, supporting program activities, and enhancing the student journey through high-quality interactions and efficient administrative support.
Responsibilities
Academic Advising & Student Support:
Provide academic advising and guidance on program requirements, course selection, and scheduling to ensure students meet their academic goals.
Monitor student progress and proactively engage with those needing additional support or resources.
Maintain regular communication with students, keeping them informed about program updates, deadlines, and university policies.
Faculty Support:
Coordinate course materials and support faculty with classroom logistics, ensuring alignment with program goals and smooth classroom operations.
Assist faculty with university systems, processes, and other instructional needs.
Oversee the timely processing of faculty-related administrative tasks, including pay and material procurement.
Mentorship Program Coordination:
In collaboration with the Associate Director, oversee the MHA UMentor Program, recruiting mentors from the healthcare community and pairing them with students based on professional interests and goals.
Serve as the primary contact for mentors and mentees, managing inquiries and addressing any program-related needs.
Recruitment, Admissions & Onboarding:
Support recruitment and admissions efforts by communicating with prospective students and new admits, providing information about the MHA program.
Facilitate the onboarding process for newly admitted students, covering program details, student platforms, and academic expectations.
Ensure compliance with university enrollment regulations and verify documentation.
Program Operations & Administration:
Maintain accurate student records and databases, ensuring confidentiality and data integrity.
Track key metrics, such as enrollment trends, student performance, and retention, to support data-driven decision-making.
Continuously improve workflows and program processes to optimize efficiency.
Budget Management:
Track program budgets and manage financial aspects of student support initiatives, ensuring fiscal responsibility and efficiency.
Event Coordination:
Coordinate select student-focused events (e.g., orientation, graduation, alumni gatherings) to foster networking and community-building.
Oversee logistical arrangements, including scheduling, IT setup, catering, and other resources, to ensure seamless event execution.
Note: This job description does not comprehensively list all the required duties, responsibilities, and qualifications. Additional responsibilities may be assigned to support program needs.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead, lifting up to 25 lb.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relations and effective communication skills
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Bachelor’s degree in a related field; experience in higher education or student support preferred.
Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.
Exceptional organizational skills and attention to detail.
Ability to work independently and collaboratively within a team environment.
Experience in program coordination, student advising, or similar roles within an academic setting is a plus.
Familiarity with healthcare administration or experience in the healthcare field is an advantage.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Open Date 11/05/2024
Requisition Number PRN40272B
Job Title Graduate Student Coord I
Working Title Academic and Program Coordinator, MHA
Job Grade D
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday through Friday, with occasional nights to support recruiting or student events and classes.
This job is considered ‘essential,’ requiring the employee to work on campus, in person.
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 50,000 to 60,000
Close Date 12/20/2024
Priority Review Date
Job Summary
The David Eccles School of Business at the University of Utah is seeking an enthusiastic and proactive Academic and Program Coordinator to join our Master of Healthcare Administration ( MHA ) program team. This role contributes to delivering an exceptional student experience, ensuring academic success, and supporting the smooth operation of the program. The ideal candidate will be committed to providing outstanding service to prospective and current MHA students, alumni, faculty, and staff, addressing their needs with professionalism, empathy, and a solutions-oriented approach.
This position requires strong communication, organizational skills, and a customer-centric mindset, along with the ability to foster meaningful relationships within a collaborative environment. The Academic and Program Coordinator will play a central role in advising, supporting program activities, and enhancing the student journey through high-quality interactions and efficient administrative support.
Responsibilities
Academic Advising & Student Support:
Provide academic advising and guidance on program requirements, course selection, and scheduling to ensure students meet their academic goals.
Monitor student progress and proactively engage with those needing additional support or resources.
Maintain regular communication with students, keeping them informed about program updates, deadlines, and university policies.
Faculty Support:
Coordinate course materials and support faculty with classroom logistics, ensuring alignment with program goals and smooth classroom operations.
Assist faculty with university systems, processes, and other instructional needs.
Oversee the timely processing of faculty-related administrative tasks, including pay and material procurement.
Mentorship Program Coordination:
In collaboration with the Associate Director, oversee the MHA UMentor Program, recruiting mentors from the healthcare community and pairing them with students based on professional interests and goals.
Serve as the primary contact for mentors and mentees, managing inquiries and addressing any program-related needs.
Recruitment, Admissions & Onboarding:
Support recruitment and admissions efforts by communicating with prospective students and new admits, providing information about the MHA program.
Facilitate the onboarding process for newly admitted students, covering program details, student platforms, and academic expectations.
Ensure compliance with university enrollment regulations and verify documentation.
Program Operations & Administration:
Maintain accurate student records and databases, ensuring confidentiality and data integrity.
Track key metrics, such as enrollment trends, student performance, and retention, to support data-driven decision-making.
Continuously improve workflows and program processes to optimize efficiency.
Budget Management:
Track program budgets and manage financial aspects of student support initiatives, ensuring fiscal responsibility and efficiency.
Event Coordination:
Coordinate select student-focused events (e.g., orientation, graduation, alumni gatherings) to foster networking and community-building.
Oversee logistical arrangements, including scheduling, IT setup, catering, and other resources, to ensure seamless event execution.
Note: This job description does not comprehensively list all the required duties, responsibilities, and qualifications. Additional responsibilities may be assigned to support program needs.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead, lifting up to 25 lb.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relations and effective communication skills
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Bachelor’s degree in a related field; experience in higher education or student support preferred.
Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.
Exceptional organizational skills and attention to detail.
Ability to work independently and collaboratively within a team environment.
Experience in program coordination, student advising, or similar roles within an academic setting is a plus.
Familiarity with healthcare administration or experience in the healthcare field is an advantage.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.