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Commonwealth Dentistry

Dental Office Manager - Ortho

Commonwealth Dentistry, Colonial Heights, Virginia, United States, 23834


Commonwealth Dentistry

is looking for a full-time Ortho Office Manager! You can navigate your future by partaking in the ultimate employee experience & building long lasting relationships with your patients and co-workers, by helping them SMILE.

S- Sincerity (passion & excellence in everything we do)M- Mastery of skills with on-the-job trainingI- Integrity (doing the right thing all the time)L- Laughter & Love (bring Joy and laughter to work- happiness is always a choice)E- Excellent compensation, employee perks & benefits (competitive salary, medical, vision, dental, 401k, bonus plan & 100% paid for benefits such as telemedicine, short-term disability and life insurance). Oh did we mention our annual Vegas-them holiday party!#ChangingLivesOneSmileAtATimePOSITION SUMMARYThe purpose of a dental office manager is to assist all staff in any way possible to become more efficient, productive, and competent, thus helping to create a profitable practice that delivers excellent service to patients.This position is responsible for guiding the dental practice team to achievement of productivity and financial and patient satisfaction goals. Through management of revenues, front office procedures and practices, marketing and promotional programs, team development, and patient relations, this is a pivotal position that requires organization, positive interactions, excellent interpersonal and influencing skills, and willingness to assist with and/or direct a variety of responsibilities in the dental office.Office manager mission statement1. To help create an efficient and profitable practice that is known in the community for excellent service to its patients.2. To help create a harmonious work environment.3. To ensure that quality patient care guides all decision-making.DUTIES AND RESPONSIBILITIES:The dental office manager will manage the following duties and provide general supervision of the patient coordinators, dental assistants, dental hygienists, sterilization techs, treatment coordinators and others as assigned. Office Managers are expected to partner with onsite associate dentists to ensure the following: (Duties include but are not necessarily limited to):Oversees the responsibilities and duties of all the office personnel to ensure efficient and compliant operations within the practiceSupport community marketing eventsResponsible for personnel management duties including hiring, developing and coaching of employeesResponsible for generating monthly reports and other intermittent reportsEnsure expenses and invoices are submitted through electronic system in a timely mannerProvides support to dentists and other team members on treatment planning, billing and insurance mattersRequired to have a detailed knowledge of the entire practice spectrum from patient care to business operations in order to make decisions that directly impact the success of the businessEnsures the dental office is stocked with inventory such as dental supplies, tools, and office supplies.Responds to doctor, patient and employee concerns and inquiriesGeneral office duties and other duties as requiredRequirementsEssential Requirements & Qualifications:2 or more years of management experience, preferably in a dental or medical settingPreferred 3-5 years of Front Office Dental experienceAbility to organize and prioritize work load in order to meet established schedules, timelines or deadlines.Possesses the personal maturity and emotional intelligence to be able to manage working under demanding and challenging circumstancesDisplays a pleasant and respectful manner when dealing with patients and staffExhibits patience, understanding and consideration for othersAble to work independently toward predetermined outcomes or as a member of a groupComputer proficiency including Microsoft Office Suite and the ability to learn new programsAbility to professionally present and speak in front of small and large groupsAbility to demonstrate independent thinking and exercise good judgmentAbility to formulate, affect , interpret, and/or implement operating practicesAbility to demonstrate a teamwork approach to job responsibilitiesAbility to demonstrate initiative, dependability, and promptnessMust perform frequent repetitive work with attention to detailMust have the ability to be flexible and accept different work assignments with a positive approachAbility to follow instructions and takes responsibility for own actionsAbility to exercise confidentiality with Patients and patient careMust listen attentively for clarification to ensure necessary outcomesBenefitsDental insuranceHealth insuranceLife insurancePaid time offVision insurance