Director of Student Development

All open positions are Hybrid & On-site, and employees are expected to be on-site as per their approved schedule. The ideal candidate will join a vibrant and inclusive educational community and have a desire and ability to work with a diverse population. The Student Development Office encompasses a variety of departments, including Career Services, Counseling Services, Veterans and Military Services, Student Engagement, and the Dean of Students. The Director will serve as the primary leader for Student Development across the Framingham and Ashland campuses. We seek an individual with excellent leadership, systems thinking, and interpersonal skills, along with a strong attention to detail necessary to oversee the diverse departments within Student Development. The successful candidate must demonstrate sound judgment and be capable of working both autonomously and as part of a team. Key Responsibilities and Duties: Provide administrative support for the day-to-day functions of the Student Development Office at the Framingham and Ashland campuses; Oversee the process of subsidy support applications to address transportation and food insecurity; Collaborate closely with the Associate Dean of Students in processing student complaints; Consult with Student Development Dean's to refer students in crisis to the appropriate crisis responder (e.g., Counseling Services, Campus Police); Meet with students seeking to withdraw from the college and those wishing to return after a medical leave of absence; Supervise the College's Coordinator of Veteran Affairs; Serve as a backup for evening coverage on the Framingham campus; Serve as the coordinator of Student Development staffing in Framingham; Serve as a member of the College's Behavioral Assessment Team, handling highly sensitive information pertaining to faculty, staff, and students; Assist in the re-entry policy and suicide prevention protocol in Framingham and Ashland; Provide outreach and advocacy for students of concern; Consult on and participate in the development of administrative policies and procedures for the efficient operation of the Student Development Division; Supervise administrative staff within the Student Development Office in Framingham and Ashland; Maintain positive working relationships with faculty, staff, and students across the College; Assist with Student Development-sponsored activities and programs in Framingham and Ashland; Help distribute food and hygiene products to students experiencing food and hygiene insecurity; Problem-solve in a fast-paced work environment; Attend staff meetings; Provide excellent customer service to students, faculty, staff, and guests; Evening and weekend work may be required; Perform other duties as assigned. Commitment to Equity: Support MassBay's commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College's strategic initiatives dedicated to closing the equity gap related to student outcomes; Support MassBay's commitment to being anti-racist; embracing a community free of bias and inequality; Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion; Engage with the Office of Diversity on issues related to underserved student success; Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion. This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College. All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity. Required Qualifications: Master's Degree and at least five years of related work experience; Experience supervising staff; Respect and understanding of people with diverse backgrounds, abilities, and needs; Experience using platforms like PeopleSoft and other customer relationship management systems; Highly organized and proactive team player; Excellent written and verbal communication skills. Preferred Qualifications: Sensitivity and commitment to the goals of Affirmative Action and workforce diversity; Experience working in a diverse environment; Demonstrated commitment to working with underserved students; Ability to create alternative solutions to problems; Bilingual in Spanish, Portuguese or Creole. Additional Information: Salary Range:

$85,000 - $95,000 per year As a Massachusetts State Employee, you are offered an outstanding suite of benefits adding value to your salary. Array of choices for health insurance plans to meet individual/family needs Affordable Dental Insurance and vision discount program 12 paid State/Federal holidays Generous sick, vacation, and personal time Telework option depending on the role/department Flexible Spending Plans to reduce your taxable income Low-cost basic and optional life insurance Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b). Tuition Benefits for employees and dependents at state colleges and universities Free Employee Assistance Program (EAP) Eligibility towards Public Service Loan Forgiveness (PSLF) Free gym and parking on campus Need more info:

MassBay Benefits Position Type:

Non Unit Professional Application Deadline:

November 23, 2024, or thereafter until filled. To Apply:

Please include a letter of interest and resume with your online application. Telework: MassBay is pleased to offer its staff the option of telework. Employees upon being hired into a position will have the option to apply for a telework schedule. Telework is not guaranteed and all staff must have the ability to report to campus as needed. Hiring is subject to state appropriation funding. Final candidates are required to provide sealed transcripts and/or certifications. Hiring is contingent upon a successful CORI clearance. Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

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