Apple
Communications Specialist
Apple, Sunnyvale, California, United States, 94087
Communications Specialist
Sunnyvale, California, United States
Software and Services
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The IS&T Communications and Engagement team informs and engages employees worldwide on everything from how to set up their work devices, what to do when they’re stuck with a technical problem, and what’s new in IS&T’s innovative portfolio of products and services. We are looking for an outstanding Communications Specialist to handle projects for our global internal platforms and channels. This is a role for a creative thinker, skilled communicator, and collaborative problem solver who wants to have their hands in several projects at once; who can deliver strategy from concept to completion, and effectively work as part of a team.
Description
In this role, you’ll write instructional and troubleshooting content for IS&T Web. You’ll work closely with stakeholders from engineering teams, the IS&T HelpLine, and other subject matters to figure out the right level of detail to empower Apple’s workforce to use internal tools and systems. You’ll function as a strategist, working to understand the rollout of new systems, or changes to existing ones, and recommending a communications plan that uses multiple channels — from Slack, to email, to video content. Most importantly, you’ll take these plans all the way from concept to execution. You’ll also support internal communications for the IS&T organization — from Town Hall meetings to Inside IS&T articles, and other communications that drive engagement and connect people to our organization’s purpose and values.
Minimum Qualifications
Skilled at distilling complicated technical information into relatable and understandable communications for a wide audience
Strong customer focus
Ability to handle multiple writing projects on tight timelines
Excellent written and verbal communication and presentation skills
Meticulous attention to detail
Bachelor's degree in communications, journalism, public relations or equivalent work experience
Key Qualifications
Preferred Qualifications
Passion for helping people get the most out of their technology
Education & Experience
Additional Requirements
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $85,700 and $129,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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Sunnyvale, California, United States
Software and Services
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The IS&T Communications and Engagement team informs and engages employees worldwide on everything from how to set up their work devices, what to do when they’re stuck with a technical problem, and what’s new in IS&T’s innovative portfolio of products and services. We are looking for an outstanding Communications Specialist to handle projects for our global internal platforms and channels. This is a role for a creative thinker, skilled communicator, and collaborative problem solver who wants to have their hands in several projects at once; who can deliver strategy from concept to completion, and effectively work as part of a team.
Description
In this role, you’ll write instructional and troubleshooting content for IS&T Web. You’ll work closely with stakeholders from engineering teams, the IS&T HelpLine, and other subject matters to figure out the right level of detail to empower Apple’s workforce to use internal tools and systems. You’ll function as a strategist, working to understand the rollout of new systems, or changes to existing ones, and recommending a communications plan that uses multiple channels — from Slack, to email, to video content. Most importantly, you’ll take these plans all the way from concept to execution. You’ll also support internal communications for the IS&T organization — from Town Hall meetings to Inside IS&T articles, and other communications that drive engagement and connect people to our organization’s purpose and values.
Minimum Qualifications
Skilled at distilling complicated technical information into relatable and understandable communications for a wide audience
Strong customer focus
Ability to handle multiple writing projects on tight timelines
Excellent written and verbal communication and presentation skills
Meticulous attention to detail
Bachelor's degree in communications, journalism, public relations or equivalent work experience
Key Qualifications
Preferred Qualifications
Passion for helping people get the most out of their technology
Education & Experience
Additional Requirements
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $85,700 and $129,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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