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The Hartford

Claims Consultant - EPL

The Hartford, Scottsdale, Arizona, us, 85261


Claims Consultant FL - CV07GEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.The Hartford Global Specialty - Financial Lines Employment Practices Liability (“EPL”) Claims Group currently has an open Claim Consultant/Professional position. As an EPL Claims Professional, you will be responsible for handling a caseload of claims-made, EPL claims, from inception to final disposition. As these claims are often duty-to-defend and in litigation, experience handling litigated EPL cases through resolution and managing defense counsel is required.Responsibilities include all aspects of claim file management from assignment to conclusion including:Conducting investigations and analyzing and evaluating the information learnedAppropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claimCommunicating written position(s) to insureds and other required parties on coverage, liability, damages and other issuesSetting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustmentsPresenting cases to management for expense and/or indemnity reserve authority above established authority levelsDeveloping and implementing resolution strategies through negotiations to achieve high quality outcomesProactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill reviewUnderstanding and analyzing potential extra-contractual liability as neededAttending trials and mediations as necessaryContributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiativesPreparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.Providing support and working collaboratively with business partners to evaluate and address claim trends and developmentsAddress inquiries from agents and policyholders, providing superior customer serviceProvide key training and marketing support to UnderwritersWillingness to attend and present at various industry events each year on risk management and claims topicsWillingness to organize and present webinars and in-house risk management seminars for high profile insuredsQualifications:Juris Doctorate degree strongly preferred, Bachelor’s Degree RequiredMinimum of 5 years handling litigated coverage and employment practices liability cases and/or claimsCandidate should be disciplined, independently motivated, results-oriented and able to focus on bottom line resultsCandidates are required to have knowledge and experience handling all aspects of EPL claimsCandidates should demonstrate the following:Excellent oral and written communication skillsExcellent strategic thinking ability and execution skillsExcellent negotiation and advanced technical claim handling skills, including knowledge of insurance coverage issuesSuperior time, task prioritization and desk management skills.An ability to communicate thoughts clearly and concisely, and to influence and persuade othersAbility to work with only moderate amount of supervision and employ a “team player” attitude.This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.CompensationThe listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$120,000 - $180,000Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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