Scientific Games
Director, SGEP Sales and Operations
Scientific Games, Chicago, Illinois, United States,
Collaborate with the lottery to develop strategic sales plans that align with the lottery KPIs and drive sustainable growth.Foster a culture of collaboration and teamwork across the site to ensure the achievement of business goals and initiatives.Work with SG RVP to develop, recommend and execute instant product objectives using the full suite of instant products available from SG to maximize revenues for both lottery and SG.Provide financial management, reporting, and accurate forecasting for site P&Ls and capital budgeting.Analyze sales data and market trends to identify opportunities for growth and optimization.Monitor key performance metrics to assess operational performance and identify areas of efficiency opportunity.Provide direction for all areas of the business at the site, according to the contract, in relation to operations, order creation and fulfillment, site maintenance, product development and analytics.Develop solutions to reduce costs and increase efficiency to maximize profitability.Provide strategic updates and recommendations to senior leadership based on insights and analysis.Ensure that the site team is meeting contractual obligations in their respective responsibilities.Manage various project schedules while meeting business deadlines and budgets.Responsible for development of all personnel reporting directly or indirectly at the site.Escalate and follow-up on all customer requests that require additional support and visibility, or affect scope outside of local site.Ensure contract compliance.Work with government relations team on updated state regulations and guidelines impacting business.Qualifications/ Skills / KnowledgeBachelor’s Degree in Business Administration, Management, or related field2 years of experience managing a team5-8 years of work experienceStrong leadership skills requiredFinancial management, budget development and reporting experienceExcellent communication skills with the ability to build relationships and influence stakeholders at all levelsStrong analytical and problem-solving skills with the ability to interpret data and make informed decisionsStrategic mindset with the ability to develop innovative solutions to complex challengesMS Office - Being able to work in Excel, Word, and PowerPoint required5+ years of experience managing a team preferredExperience working in an environment with warehouse and call center operations is a plusExperience in the Lottery industry is a plusExperience in planning and implementing marketing focus groupsExperience working for a company selling consumer goods is a plusSupervisory ResponsibilitiesThis position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervisory responsibilities include, but are not limited to: training and mentoring employees; planning, assigning, delegating and directing work; appraising performance; rewarding and disciplining employees; and resolving employee issues.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.Work ConditionsScientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
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