Swiss Re - Schweizerische Rückversicherungs-Gesellschaft
Claims Manager, US Agents (Hybrid Work Model)
Swiss Re - Schweizerische Rückversicherungs-Gesellschaft, Chicago, Illinois, United States, 60290
Claims Manager, US Agents (Hybrid Work Model)
Locations:
Chicago, IL, US | Kansas City, MO, USAre you a focused leader who knows how to advance a strategic vision while delivering outstanding customer service? Do you understand how to motivate, develop and retain talent? Do you have a keen understanding of the Claims business from an operational, technical and governance perspective? Are you comfortable in a client-facing role?If so, we would love for you to be our new FinPro Claims Manager!More About the RoleAs Claims Manager overseeing our Agents E&O claims team, you will be responsible for ensuring that your team lives up to our Claims Commitment by delighting clients and brokers and differentiating Swiss Re Corporate Solutions as a Commercial Insurer of Choice. The successful candidate will have a real passion for leading and mentoring a group of dedicated claims handlers of varied skill levels.In addition to capturing and analyzing data to develop & present findings on Claims trends, while also building and maintaining relationships with customers & brokers, the Team Leader:Provides advice and insight into US trends and exposuresCollaborates with business partners to market our products and services through industry events and client meetingsMonitors the team's processes and workload to achieve maximum productivity, ensuring coverage and liability analyses are well developedSupervises, and/or participates in, negotiations on complex and sensitive claimsDevelops key talent and engages in succession planningDrives accountability in how we use external vendors, including outside legal counsel, third party administrators, and othersParticipates with peers and leadership in setting the overall strategic plan for the Fin Pro claim team and communicates key insightsRepresents Swiss Re at client and industry-related conferences, events, and professional society functionsThe position will report to the Senior Claims Manager for the North America FinPro & Casualty line of business.About the TeamOur Claims Managers assume direct managerial responsibility for a highly skilled claims team with direct reports located in various offices throughout the U.S. Our department works closely with colleagues in Client Markets, Underwriting, Products, Actuary, and HR. We are proud to deliver unparalleled customer service to our business partners and clients. We know our Claims Manager will help us continue to rise to the occasion time and time again!About YouAn enthusiastic team player with strong interpersonal skills who engages stakeholders and clients with professionalism and ease. To be successful you must also have strong analytical, negotiation, and influencing skills coupled with excellent verbal and written communication skills.Additional key requirements include:University degree or equivalentA law degree is not required, but is highly desirableDemonstrated expertise handling Casualty, Lawyers E&O and/or Insurance Agent E&O claimsProficient at analyzing and presenting claims data and trends using tools such as Excel and PowerPointPossess adjuster licenses as needed for various jurisdictionsAble to travel up to 10% of the timeAbout Swiss Re Corporate SolutionsSwiss Re is one of the world’s leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.Start your career journey with Swiss Re.
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Locations:
Chicago, IL, US | Kansas City, MO, USAre you a focused leader who knows how to advance a strategic vision while delivering outstanding customer service? Do you understand how to motivate, develop and retain talent? Do you have a keen understanding of the Claims business from an operational, technical and governance perspective? Are you comfortable in a client-facing role?If so, we would love for you to be our new FinPro Claims Manager!More About the RoleAs Claims Manager overseeing our Agents E&O claims team, you will be responsible for ensuring that your team lives up to our Claims Commitment by delighting clients and brokers and differentiating Swiss Re Corporate Solutions as a Commercial Insurer of Choice. The successful candidate will have a real passion for leading and mentoring a group of dedicated claims handlers of varied skill levels.In addition to capturing and analyzing data to develop & present findings on Claims trends, while also building and maintaining relationships with customers & brokers, the Team Leader:Provides advice and insight into US trends and exposuresCollaborates with business partners to market our products and services through industry events and client meetingsMonitors the team's processes and workload to achieve maximum productivity, ensuring coverage and liability analyses are well developedSupervises, and/or participates in, negotiations on complex and sensitive claimsDevelops key talent and engages in succession planningDrives accountability in how we use external vendors, including outside legal counsel, third party administrators, and othersParticipates with peers and leadership in setting the overall strategic plan for the Fin Pro claim team and communicates key insightsRepresents Swiss Re at client and industry-related conferences, events, and professional society functionsThe position will report to the Senior Claims Manager for the North America FinPro & Casualty line of business.About the TeamOur Claims Managers assume direct managerial responsibility for a highly skilled claims team with direct reports located in various offices throughout the U.S. Our department works closely with colleagues in Client Markets, Underwriting, Products, Actuary, and HR. We are proud to deliver unparalleled customer service to our business partners and clients. We know our Claims Manager will help us continue to rise to the occasion time and time again!About YouAn enthusiastic team player with strong interpersonal skills who engages stakeholders and clients with professionalism and ease. To be successful you must also have strong analytical, negotiation, and influencing skills coupled with excellent verbal and written communication skills.Additional key requirements include:University degree or equivalentA law degree is not required, but is highly desirableDemonstrated expertise handling Casualty, Lawyers E&O and/or Insurance Agent E&O claimsProficient at analyzing and presenting claims data and trends using tools such as Excel and PowerPointPossess adjuster licenses as needed for various jurisdictionsAble to travel up to 10% of the timeAbout Swiss Re Corporate SolutionsSwiss Re is one of the world’s leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.Start your career journey with Swiss Re.
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