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Phoebe Putney Memorial Hospital, Inc

Chief Quality Officer

Phoebe Putney Memorial Hospital, Inc, Albany, Georgia, United States, 31701


Job Description - Chief Quality Officer (31962)

Chief Quality Officer - 31962

Schedule Full-time |

Shift

- Day Shift

JOB SUMMARY

The Healthcare System Chief Quality Officer (CQO) is responsible for the overall strategic direction, leadership, and operational management of quality improvement and patient safety initiatives across the healthcare system. This role demands deep expertise in data analytics to drive evidence-based decisions and foster a culture of continuous improvement.

GENERAL REQUIREMENTS

Adheres to the hospital and departmental attendance and punctuality guidelines.

Performs all job responsibilities in alignment with the core values, mission, and vision of the organization.

Performs other duties as required and completes all job functions as per departmental policies and procedures.

Demonstrated knowledge and experience with clinical quality management and improvement concepts, techniques, processes, and outcome measures.

Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

Knowledge of and/or experience with regulatory requirements for the delivery of health care services.

Demonstrated leadership capabilities, including staff development, mentoring, and coaching.

Ability to successfully navigate a highly complex and matrixed organizational structure.

Comprehensive understanding of quality and patient satisfaction specifications and methodology.

Industry knowledge of both state and federal regulations surrounding quality.

WORKING CONDITIONS

General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.

May be required to change from one task to another of different nature without loss of efficiency or composure.

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed - not to exceed 10% travel.

EDUCATION REQUIREMENTS

Master's Degree in Healthcare Administration or Business Administration (Required).

Advanced degree in Healthcare Administration, Public Health, or related field (Preferred).

EXPERIENCE REQUIREMENTS

10 years of healthcare quality improvement and patient safety (Required).

Proven track record in leading quality initiatives in a large healthcare system (Required).

CERTIFICATIONS AND LICENSURES

Not Applicable - No Certification and Licensure Requirements Required or Preferred.

GENERAL SKILLS

Organizational Skills

Communication Skills

Interpersonal Skills

Customer Relations

Basic Computer Skills

Microsoft Office Suite

Critical Thinking Skills

Problem Solving Skills

PHYSICAL REQUIREMENTS

Have near normal hearing - Hear alarms/telephone/tape recorder/normal speaking voice.

Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors.

PHYSICAL DEMANDS

Standing - Occasionally within shift (1-33%)

Walking - Occasionally within shift (1-33%)

Sitting - Occasionally within shift (1-33%)

Climbing - Occasionally within shift (1-33%)

Bending/Stooping - Occasionally within shift (1-33%)

Twist at waist - Occasionally within shift (1-33%)

Pushing/Pulling - Occasionally within shift (1-33%)

Lift/carry up to 20 lbs - Occasionally within shift (1-33%)

Lift/carry > 20 lbs with assistance - Occasionally within shift (1-33%)

Reaching above shoulder - Occasionally within shift (1-33%)

Job Job

- Officials / Management

Primary Location Organization Organization

- Quality Improvement

Phoebe Putney Health System is a proud member of the Georgia Diversity Council and we are committed to equity in hiring, promotions, and opportunities. We recognize that diversity and inclusion make us stronger as a healthcare community and we strive to be an accurate reflection of the communities we serve.

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