Compass Government Solutions, LLC
General Administrative Clerk
Compass Government Solutions, LLC, Fife, Washington, United States,
Job Description
The Puget Sound Military Appointing Center (PSMAC) is a centralized services center that serves as the primary point of contact for PSMHS beneficiaries for PAS, RMS, and CLRS as they seek healthcare services, and is therefore a critically important resource in our healthcare delivery system.
Call center that manages inbound and outbound calls from beneficiaries, validates beneficiary eligibility, schedules, cancels, and reschedules patient appointments in order to provide timely access to quality healthcare.
Provide outbound calls in order to schedule specialty appointments for beneficiaries who have received a direct care specialty referral.
RMS processing supports the timely scheduling of specialty care referrals ordered by MTF HCPs.
RMS services span a range of functions to include, but not limited to: identifications of specialty referrals to be deferred to the network, ensuring processing in accordance with DHA timeliness, and tracking status of network referrals.
Review of each MTF generated referral and determining a disposition as either "Appoint to MTF" or "Defer to Network (DTN)" based on specific MTF specialty clinic capabilities, capacities, and DHA access to care standards.
Maximizing the retention of specialty care within the MHS to support the readiness of the Medical Force, within capability and capacity parameters.
Additional contracted services include processing Secure Message Service (SMS) transmittal requests for appointments, drive-time mapping capabilities in support of specialty care appointing, as well as outbound letters to beneficiaries referred for MTF specialty care.
Qualifications:Qualifications
High school diploma or General Educational Development (GED) equivalency
Skilled in Word, Excel, Access, and other software programs
Excellent communication, interpersonal and customer service skills
Able to define problems and obtain solutions
Must be able to obtain clearance to access the work site located on a CSMHS military installation and be granted a Common Access Card (CAC).
Must be able to clearly communicate, verbally and written with coworkers and clinic staff.
Healthcare administrative experience - preferred
Additional Information
Compass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices.
Benefits:
Health and Welfare Fringe Benefits
401(k) available
Paid Time Off
Paid Holidays
Paid Sick Time
Short Term Disability (STD), and medical, dental, life, and vision plan options available
EOE AA M/F/Vet/Disability
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Puget Sound Military Appointing Center (PSMAC) is a centralized services center that serves as the primary point of contact for PSMHS beneficiaries for PAS, RMS, and CLRS as they seek healthcare services, and is therefore a critically important resource in our healthcare delivery system.
Call center that manages inbound and outbound calls from beneficiaries, validates beneficiary eligibility, schedules, cancels, and reschedules patient appointments in order to provide timely access to quality healthcare.
Provide outbound calls in order to schedule specialty appointments for beneficiaries who have received a direct care specialty referral.
RMS processing supports the timely scheduling of specialty care referrals ordered by MTF HCPs.
RMS services span a range of functions to include, but not limited to: identifications of specialty referrals to be deferred to the network, ensuring processing in accordance with DHA timeliness, and tracking status of network referrals.
Review of each MTF generated referral and determining a disposition as either "Appoint to MTF" or "Defer to Network (DTN)" based on specific MTF specialty clinic capabilities, capacities, and DHA access to care standards.
Maximizing the retention of specialty care within the MHS to support the readiness of the Medical Force, within capability and capacity parameters.
Additional contracted services include processing Secure Message Service (SMS) transmittal requests for appointments, drive-time mapping capabilities in support of specialty care appointing, as well as outbound letters to beneficiaries referred for MTF specialty care.
Qualifications:Qualifications
High school diploma or General Educational Development (GED) equivalency
Skilled in Word, Excel, Access, and other software programs
Excellent communication, interpersonal and customer service skills
Able to define problems and obtain solutions
Must be able to obtain clearance to access the work site located on a CSMHS military installation and be granted a Common Access Card (CAC).
Must be able to clearly communicate, verbally and written with coworkers and clinic staff.
Healthcare administrative experience - preferred
Additional Information
Compass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices.
Benefits:
Health and Welfare Fringe Benefits
401(k) available
Paid Time Off
Paid Holidays
Paid Sick Time
Short Term Disability (STD), and medical, dental, life, and vision plan options available
EOE AA M/F/Vet/Disability
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.