Director of Revenue Operations

Director of Revenue OperationsAbout the CompanyJoin an innovative technology company dedicated to revolutionizing shipping services.IndustryConsumer ServicesTypePrivately Held, VC-backedFounded2016Employees501-1000Funding$200+ millionCategoriesDeliveryE-CommerceInformation TechnologyInternetLast Mile TransportationPackaging ServicesSame Day DeliveryShippingServicesSpecialtiesNext-day DeliveryAbout the RoleWe are seeking a motivated and strategic Director of Revenue Operations to guide our Revenue Strategy & Operations team. In this critical leadership position, you will be instrumental in optimizing the daily operations of our commercial organization, which includes sales, account management, partnerships, and marketing. You will take charge of enhancing workflows, leading deal and customer status reviews, and establishing key performance indicators (KPIs) and metrics for success.As a player-coach, you will work closely with the Chief Commercial Officer to foster strategic initiatives while providing valuable technical guidance to your team. You will ensure data accuracy, deliver training sessions, and implement innovative technology tools that enhance team efficiency and productivity.The ideal candidate will possess a Bachelor's degree in business, along with a minimum of 10 years of experience in revenue operations and at least 4 years in the transportation or logistics sector, ideally within parcel delivery. Strong communication abilities, a demonstrated history of leveraging data-driven insights, and experience in managing change are prerequisites for this role. We are looking for a detail-oriented leader with exceptional organizational skills, capable of making difficult decisions to drive continual improvement.If you are a team player with high emotional intelligence, the capability to build strong relationships, and a passion for operational excellence, you will thrive in our dynamic and values-driven company culture.Hiring Manager TitleChief Financial Officer (CFO)Travel PercentLess than 10%FunctionsSales/RevenueAccount Management/OptimizationOperations