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Google

Senior Conversation Designer, Google Maps, Geo

Google, Seattle, Washington, us, 98127


Minimum qualifications:Bachelor's degree or equivalent practical experience.6 years of conversation design experience in product design or UX.Experience in designing and developing conversational experiences for chatbots, voice assistants, or other conversational interfaces.Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).Preferred qualifications:Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.3 years of experience working in a complex, cross-functional organization.2 years of experience leading design projects.Experience with developing systems for large, complex platforms and multimodal experiences.Experience working with Large Language Models (LLMs).About the job:At Google, we follow a simple but vital premise:

"Focus on the user and all else will follow." Google’s Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses. As a Conversation Designer, you’ll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You’ll work on multiple projects simultaneously, collaborate with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you’ll create flows, prompts, and multi-modal interaction patterns.Responsibilities:Develop sample dialogs, flow diagrams, and prototypes to communicate voice interactions and design ideas.Create detailed, comprehensive voice user interface (VUI) design specifications in collaboration with Engineering and others in User Experience.Evaluate usability and audio consistency of existing dialog flows and recommend design changes.Create guidelines, reference artifacts, and resources for third-party developers to assist in VUI design and prompt writing.Develop and advocate voice user interface design best practices and guidelines to ensure a consistent brand experience for users across Google.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.#J-18808-Ljbffr